Returning used car

Cadishead67

I bought a used car yesterday, brought it home and realised most of the font was loose. There are brackets missing etc. I am taking it back today to the dealer. He said that he will refund me. I paid by bank transfer. 

How do I go about the issue with the log book being sent off? I want to get my refund before handing the car back over.

Does anybody have any advice? I do not want to end up with no car and no refund. 

Grumpy_chap

Cadishead67 said:

I bought a used car yesterday, brought it home and realised most of the font was loose. There are brackets missing etc. I am taking it back today to the dealer. He said that he will refund me. I paid by bank transfer. 

How do I go about the issue with the log book being sent off? I want to get my refund before handing the car back over.

Does anybody have any advice? I do not want to end up with no car and no refund. 

It sounds as though the Dealer is agreeable to processing the refund.  What process have they described?  There may not be anything that you need to worry about.  Have you asked the Dealer how things will work?

[Deleted User]

Most dealers are still stuck in the dark ages and process the V5 keeper change by post rather than the quick and easy online way. Chances are they will still have it in their office.