keeping same tariff house was already on when you move home

Curiousgirl1

Gerry1 said:

Curiousgirl1 said:

MWT said:

mgfvvc said:

emmajones1976 said:

mgfvvc said:

If you had a good tariff at your previous house you should have taken that with you.

And in this climate there was probably next to zero chance the old supplier would have agreed to this, they would have been glad to be shut of the OP.  The OP would still have had to register with the incumbent at the new address first.

I've not heard of suppliers refusing to allow people to take their deals with them when they move. I can believe some suppliers would try it, but has it actually happened to anyone?

The normal position is that you cannot move a supply contract to a new address, being able to take it with you is the exception, not the other way around.

It has been like this for some years now, it is a very long time since moving the supplier with you was the norm.

Even now you still have to register with the existing supplier at the new address and then switch back to your previous supplier.

EDF have done it for years and still do 

Presumably EDF would be acting as the customer's agent and would pay the incumbent supplier at the new property until the supply had been transferred and then reclaim it from the customer in the first bill?  Can't see it working any other way, otherwise the incumbent supplier would just block the switch.

No, just a normal change of supply, customer agrees a contract with EDF on their existing tariff to take over at the new property. As long as it’s within 30 days of leaving the old one they can take their existing tariff with them 

Gerry1

Curiousgirl1 said:

Gerry1 said:

Curiousgirl1 said:

MWT said:

mgfvvc said:

emmajones1976 said:

mgfvvc said:

If you had a good tariff at your previous house you should have taken that with you.

And in this climate there was probably next to zero chance the old supplier would have agreed to this, they would have been glad to be shut of the OP.  The OP would still have had to register with the incumbent at the new address first.

I've not heard of suppliers refusing to allow people to take their deals with them when they move. I can believe some suppliers would try it, but has it actually happened to anyone?

The normal position is that you cannot move a supply contract to a new address, being able to take it with you is the exception, not the other way around.

It has been like this for some years now, it is a very long time since moving the supplier with you was the norm.

Even now you still have to register with the existing supplier at the new address and then switch back to your previous supplier.

EDF have done it for years and still do 

Presumably EDF would be acting as the customer's agent and would pay the incumbent supplier at the new property until the supply had been transferred and then reclaim it from the customer in the first bill?  Can't see it working any other way, otherwise the incumbent supplier would just block the switch.

No, just a normal change of supply, customer agrees a contract with EDF on their existing tariff to take over at the new property. As long as it’s within 30 days of leaving the old one they can take their existing tariff with them 

I don't dispute that EDF (and others) may let a customer continue on the same tariff at a new address, but if the customer doesn't register with the incumbent supplier(s) at that new address then who does, and how do the incumbent(s) get paid for the two or three weeks that they will be supplying energy?

Curiousgirl1

Gerry1 said:

Curiousgirl1 said:

Gerry1 said:

Curiousgirl1 said:

MWT said:

mgfvvc said:

emmajones1976 said:

mgfvvc said:

If you had a good tariff at your previous house you should have taken that with you.

And in this climate there was probably next to zero chance the old supplier would have agreed to this, they would have been glad to be shut of the OP.  The OP would still have had to register with the incumbent at the new address first.

I've not heard of suppliers refusing to allow people to take their deals with them when they move. I can believe some suppliers would try it, but has it actually happened to anyone?

The normal position is that you cannot move a supply contract to a new address, being able to take it with you is the exception, not the other way around.

It has been like this for some years now, it is a very long time since moving the supplier with you was the norm.

Even now you still have to register with the existing supplier at the new address and then switch back to your previous supplier.

EDF have done it for years and still do 

Presumably EDF would be acting as the customer's agent and would pay the incumbent supplier at the new property until the supply had been transferred and then reclaim it from the customer in the first bill?  Can't see it working any other way, otherwise the incumbent supplier would just block the switch.

No, just a normal change of supply, customer agrees a contract with EDF on their existing tariff to take over at the new property. As long as it’s within 30 days of leaving the old one they can take their existing tariff with them 

I don't dispute that EDF (and others) may let a customer continue on the same tariff at a new address, but if the customer doesn't register with the incumbent supplier(s) at that new address then who does, and how do the incumbent(s) get paid for the two or three weeks that they will be supplying energy?

They still have to register when they move in & pay the existing supplier until they change. No different to any other change of supply. Don’t know why you think it would be any different 

jbuchanangb

When I moved house 3 years ago my then supplier (SO Energy) was happy to continue to be my supplier at my new house. I opened an account with the incumbent supplier (Scottish Power) on their SVT, initiated the switch to SO Energy, and 17 days later I was switched. I paid the Scottish Power bill for the 17 days and that was that. Even doing that I did not carry the tariff from my old house to my new one. I had been on SO Leopard, and I changed onto SO Ostrich. They did at least carry the credit balance over from the old account to the new one.

MWT

Curiousgirl1 said:

They still have to register when they move in & pay the existing supplier until they change. No different to any other change of supply. Don’t know why you think it would be any different 

This is really just the original supplier agreeing to give the same terms on the new contract as the old one if the customer switches back to them, and that is just fine if the supplier still wants to do that.

There is no mechanism to transfer the contract, that was the original point.

There have been posts on here recently suggesting a lack of enthusiasm for the process from some suppliers, but equally there are others, including Octopus for example, where people have posted success stories.

Bottom line is it never hurts to ask and see what they say.