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KCQ E-SCooter

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My Grandaughter was gifted a KCQ E scooter for Christmas.Unknown to me she set a password via her IPhone App.She now cannot remember the password as she did not write it down.She now has a scooter that she cannot unlock,I’ve tried to unlock it via the App with no luck.Where do we go from here please?

Comments

  • matelodave
    matelodave Posts: 9,076 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    The fact that she now cannot use it might just save her life or someone else's

    TBH whoever gifted it to her should have had more sense so it's probably the best thing to have happened. Just my opinion you understand
    Never under estimate the power of stupid people in large numbers
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    First point of contact i would ask the manufacturer if can factory reset .
  • did she save the password in the keychain ?
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • cullet
    cullet Posts: 129 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Thanks everyone,she’s returned the scooter to the idiot who gave her it in the first place 
  • cullet said:
    Thanks everyone,she’s returned the scooter to the idiot who gave her it in the first place 
    Obviously a very sensible young lady
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