Lloyd's app pdf statements

Sncjw

Hi 

I am wanting to ask has anyone had trouble downloading their cc statements from the Lloyd's app. I've tried for many months but nothing happens when I press the button to download. I have also checked my files on my phone but nothing there. 

On the plus side I have increased my credit allowence from. 5k to 7.5k. Thought to cheeky try it even though probably wouldn't go near it but nice to know i have a higher credit facility than my other cards. I tend to use Lloyd's atm due to the 0 percent interest deal which I am trying to find out when it ends by downloading the pdf statements to keep myself in check. 

Any help would be great thank you. 

molerat

Works fine for me.  It does not download into your downloads, you need to download it, click on the notification and open with a PDF reader then save a copy.

Sncjw

molerat said:

Works fine for me.  It does not download into your downloads, you need to download it, click on the notification and open with a PDF reader then save a copy.

Nothing comes. Up at all

EarthBoy

I can download mine without any problems.

glennevis

Sncjw said:

molerat said:

Works fine for me.  It does not download into your downloads, you need to download it, click on the notification and open with a PDF reader then save a copy.

Nothing comes. Up at all

What happens if you install Google PDF Viewer app on your phone?

northwalesd

Mine also download without problem. Unlike molerat's response, mine do actually download - no need to open and save a copy. They save directly to the download folder in Windows.

Edited to add: I use the Chrome browser.

dr_adidas01

northwalesd said:

Mine also download without problem. Unlike molerat's response, mine do actually download - no need to open and save a copy. They save directly to the download folder in Windows.

Edited to add: I use the Chrome browser.

The OP originally asked about the app so they wont be using windows on there phone so this wont work.

molerat

molerat said:

Works fine for me.  It does not download into your downloads, you need to download it, click on the notification and open with a PDF reader then save a copy.

And exactly the same method for my MBNA and Halifax cards - not surprising as they are on the same system.

Santander, Virgin and Tesco open in an internal viewer and TSB opens in your chosen PDF reader.

OP, do you not get a pop up notification when you download any file ?

diggingdude

Work fine for me. Once I click download it's there in my notifications

northwalesd

dr_adidas01 said:
The OP originally asked about the app so they wont be using windows on there phone so this wont work.

Ah yes, sorry. Can't even blame a hangover. But like others, works perfectly well through the app too.

[Deleted User]

Look at the default app for PDFs plus check if your Lloyds app has access to file/storage enabled.