Santander - New UI for paying existing payee

eskbanker

But despite the above strawman argument, the fact remains that the workaround explained by @pafpcg works fine, regardless of any attempts to redefine terminology arbitrarily.  Just to reiterate, it consists of:

1. Submit correct account name with sort code and account number to CoP validation
2. Back out to previous screen to adjust account name to chosen nickname, with no other changes
3. Resubmit to second CoP check, which will now fail
4. Continue with payment setup process

I still haven't seen anything that contradicts the viability of this, or indeed anyone claiming that it's the equal of 'proper' nickname functionality implemented elsewhere?

eskbanker

Deleted_User said:

eskbanker said:

But despite the above strawman argument, the fact remains that the workaround explained by @pafpcg works fine, regardless of any attempts to redefine terminology arbitrarily.  Just to reiterate, it consists of:

1. Submit correct account name with sort code and account number to CoP validation
2. Back out to previous screen to adjust account name to chosen nickname, with no other changes
3. Resubmit to second CoP check, which will now fail
4. Continue with payment setup process

I still haven't seen anything that contradicts the viability of this, or indeed anyone claiming that it's the equal of 'proper' nickname functionality implemented elsewhere?

You are correct in what you say in points 1 to 4 which describes the one-off payee setup procedure. However, after you have setup a new payee, your last comment is incorrect viz you can no longer change the Payee Name. Those banks which helpfully  implement a "nickname" field will permit you to change that field any time.

The Santander workaround being discussed is clearly only applicable during initial payee setup but neither I nor anybody else has claimed otherwise, so nothing stated in the above post is 'incorrect'! @pafpcg made this obvious when first outlining it:

when setting-up a new payee on a Santander bank account, it's perfectly possible to use the CoP facility and then change the payee name to whatever you want

kaMelo

Deleted_User said:

eskbanker said:

But despite the above strawman argument, the fact remains that the workaround explained by @pafpcg works fine, regardless of any attempts to redefine terminology arbitrarily.  Just to reiterate, it consists of:

1. Submit correct account name with sort code and account number to CoP validation
2. Back out to previous screen to adjust account name to chosen nickname, with no other changes
3. Resubmit to second CoP check, which will now fail
4. Continue with payment setup process

I still haven't seen anything that contradicts the viability of this, or indeed anyone claiming that it's the equal of 'proper' nickname functionality implemented elsewhere?

You are correct in what you say in points 1 to 4 which describes the one-off payee setup procedure. However, after you have setup a new payee, your last comment is incorrect viz you can no longer change the Payee Name. Those banks which helpfully  implement a "nickname" field will permit you to change that field any time. So the difference is:

Once you've generated and fully set up your Payee Name with Santander, they will not permit you to change it except by deleting the payee altogether and setting it up anew. With banks that give you the helpful "nickname" feature, you can change that field (which acts as a user friendly payee name) at any time. So, if I create a new payee today, I have the option to enter something into "nickname". Then (without having to delete the payee) I can change the nickname tomorrow, next week or at any time in the future.

Nickname will appear on your list of payees to help select the correct payee and nickname will normally also appear on your subsequent formal bank statements. So for me banks offering optional nickname is significantly better than Santander's system for identifying payees whose names you cannot change except by deletion/recreation.

No bank allows that, once you've set up the payee (payee nickname) in RBS/NatWest/Ulster bank there is no way to rename it, only delete and recreate.
I'm intrigued why you would wish to rename the payee (nickname)  once set?

RG2015

I have just noticed an interesting addition to the NatWest/RBS confirmation of payee process.

After the payee name has been confirmed, the payee name field on the next screen is blank. You can put anything you like in this field up to 18 characters.

It also states that this will appear in the list of transactions and on the formal statement.

As a result, my list of payees may not have any connection to the actual payee name.

kaMelo

RG2015 said:

I have just noticed an interesting addition to the NatWest/RBS confirmation of payee process.

After the payee name has been confirmed, the payee name field on the next screen is blank. You can put anything you like in this field up to 18 characters.

It also states that this will appear in the list of transactions and on the formal statement.

As a result, my list of payees may not have any connection to the actual payee name.

It's not a recent addition, it was added at the same time as they implemented CoP checks. 

Deleted_User said:

RG2015 said:

I have just noticed an interesting addition to the NatWest/RBS confirmation of payee process.

After the payee name has been confirmed, the payee name field on the next screen is blank. You can put anything you like in this field up to 18 characters.

Presumably that field is what I call the "nickname" although NatWest may call it something different?

It also states that this will appear in the list of transactions and on the formal statement.

As a result, my list of payees may not have any connection to the actual payee name.

So, if you fill in the nickname, that's what will appear on the list of transactions & formal statement. However, if you decide to leave nickname blank then I assume the actual payee name will appear there.

I presume you can also change the nickname at any time in future without having to delete and totally recreate the payee from scratch?

At the risk of repeating myself, no. Once set the payee name (nickname) that appears on your payee list and statements cannot be changed.

RG2015

kaMelo said:

RG2015 said:

I have just noticed an interesting addition to the NatWest/RBS confirmation of payee process.

After the payee name has been confirmed, the payee name field on the next screen is blank. You can put anything you like in this field up to 18 characters.

It also states that this will appear in the list of transactions and on the formal statement.

As a result, my list of payees may not have any connection to the actual payee name.

It's not a recent addition, it was added at the same time as they implemented CoP checks. 

Sorry, my bad.

I had meant to say an interesting addition to the saga on this thread.   

RG2015

Deleted_User said:

RG2015 said:

I have just noticed an interesting addition to the NatWest/RBS confirmation of payee process.

After the payee name has been confirmed, the payee name field on the next screen is blank. You can put anything you like in this field up to 18 characters.

Presumably that field is what I call the "nickname" although NatWest may call it something different?

NatWest call it "Payee"

It also states that this will appear in the list of transactions and on the formal statement.

As a result, my list of payees may not have any connection to the actual payee name.

So, if you fill in the nickname, that's what will appear on the list of transactions & formal statement. However, if you decide to leave nickname blank then I assume the actual payee name will appear there.

No! You cannot leave it blank and it does not revert to the actual payee name.

I presume you can also change the nickname at any time in future without having to delete and totally recreate the payee from scratch?


No! It can never be changed without deleting the payee and creating a new payee.

.I have inserted my responses in bold above.