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2022 Frugal Living Challenge

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Comments

  • MazzieD
    MazzieD Posts: 376 Forumite
    Third Anniversary 100 Posts Name Dropper
    edited 23 September 2022 at 1:02PM
    Just a very quick post for other Shell Energy customers with an on-line account.

    Just checked my Account Summary and info about the suggested new October DD or suggested one off payment is there.  Not received an email yet so if you haven't either and want to check beforehand hopefully info should be there.
  • London_1
    London_1 Posts: 1,848 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    MazzieD said:
    Just a very quick post for other Shell Energy customers with an on-line account.

    Just checked my Account Summary and info about the suggested new October DD or suggested one off payment is there.  Not received an email yet so if you haven't either and want to check beforehand hopefully info should be there.
    I'm a Shell energy user. They just reduced my October payment in early September to £36.00 from £42 then I just checked again and they want the payment back up to £42.00 again even though I am £271 in credit, and my last months bill was £39.25 :) I think the machine has a mind of its own at the moment . I am on a fixed rate until August 2023
  • MazzieD
    MazzieD Posts: 376 Forumite
    Third Anniversary 100 Posts Name Dropper
    London_1 said:
    MazzieD said:
    Just a very quick post for other Shell Energy customers with an on-line account.

    Just checked my Account Summary and info about the suggested new October DD or suggested one off payment is there.  Not received an email yet so if you haven't either and want to check beforehand hopefully info should be there.
    I'm a Shell energy user. They just reduced my October payment in early September to £36.00 from £42 then I just checked again and they want the payment back up to £42.00 again even though I am £271 in credit, and my last months bill was £39.25 :) I think the machine has a mind of its own at the moment . I am on a fixed rate until August 2023
    They change the suggested amount quite regularly on my account and I don't change it that often but the amount of energy I use isn't the same every month in the summer and I'm on the SVR but yours does seem a bit strange!  It's estimated use so probably not that accurate but my DD does need to go up to cover the winter months.
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