France banning travel to and from the UK from this Saturday....

comeandgo

If your travel insurance covers this claim on it.  Did you book refundable rooms at the hotel?

sheramber

if the hotel is  open and available for your stay and  the meal is also available then the hotel have no obligation to refunds you unless you booked with  refundable terms.

If your travel insurance covers government restrictions then you should claim from them.

DCFC79

Sallyannmse said:

We live in France and booked a hotel for 2 nights for my family of 5 to be near my 90 year old parents in Folkestone over Christmas. Cost approx £2000 (including Christmas lunch for 8 people). The French government ruled on no travel unless pressing grounds and the hotel has refused to refund or give vouchers. Any advice on how to proceed please? Thank you!

Should really start your own thread.

smashinglynaive

Sallyannmse said:

We live in France and booked a hotel for 2 nights for my family of 5 to be near my 90 year old parents in Folkestone over Christmas. Cost approx £2000 (including Christmas lunch for 8 people). The French government ruled on no travel unless pressing grounds and the hotel has refused to refund or give vouchers. Any advice on how to proceed please? Thank you!

Nobody is stopping you from travelling to the UK and back again.

unforeseen

As long as you have French residency then there is no problem. 

soolin

smashinglynaive said:

Sallyannmse said:

We live in France and booked a hotel for 2 nights for my family of 5 to be near my 90 year old parents in Folkestone over Christmas. Cost approx £2000 (including Christmas lunch for 8 people). The French government ruled on no travel unless pressing grounds and the hotel has refused to refund or give vouchers. Any advice on how to proceed please? Thank you!

Nobody is stopping you from travelling to the UK and back again.

unforeseen said:

As long as you have French residency then there is no problem. 

It is rather confusing with the hijacked thread, but I suspect the post being replied to was past tense as in the event had come and gone so the OP is trying to claim for an event which they could have attended but chose not to. 

It seems unlikely the OP will be back to update anyway as is becoming common now on MSE.

onashoestring

smashinglynaive said:

Sallyannmse said:

We live in France and booked a hotel for 2 nights for my family of 5 to be near my 90 year old parents in Folkestone over Christmas….

Nobody is stopping you from travelling to the UK and back again.

Travel out of France has been banned since 18th Dec ( with some exemptions- travelling for a family lunch in the UK is not a permitted exemption)

“Travel from France to the UK

From Saturday 18 December, new rules for travel from France to the UK.

“Anyone wishing to travel from France to the UK must complete a Certificate to leave Metropolitan France, which specifies exemptions for travel. Your reason for leaving will be checked before your departure by the French authorities.”

Visiting family is not one of the permitted exemptions - except in the case of Death of a direct-line family member (grandparents, parents, children, brothers and sisters). Visiting a person facing a life-threatening situation, for direct-line family members (grandparents, parents, children and siblings).

Required documents: death certificate, medical certificate describing the state of the person with a life-threatening condition, proof of family relationship.