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Legal Form lost in post!

My ex-wife went to a solicitor to obtain an ID1 form a couple of weeks ago to complete a transfer of equity on my behalf. For this she was charged £90 which I paid, and when I asked where the form was on her return she said the solicitor offered to post it on to my solicitor. Which struck me as odd as there are no details on the form itself of that and she wouldnt have known them. I wasnt sure though whether there may have been a covering letter with it so i didnt questiom it too much, but would have much sooner been hamded back the form to give my solicitor in person. So I was a bit miffed my ex had done this. Apart from a receipt for the service provided we havent been given any postal tracking etc so I hoped being as the offices of each solicitor are only a mile or two apart all would be ok.  Low and behold two weeks later no sign of the form at my solicitors and the other one wants another £90 to complete another. Frankly im disgusted that they would pull a stunt such as that for what is a five minute job for them and they can offer no genuine proof the form was ever posted. Where Do I stand?

Comments

  • user1977
    user1977 Posts: 19,209 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Where do you stand? Well, nowhere in relation to your ex-wife's solicitor, because you have no relationship with them. It's up to your ex to sort it out, and up to you whether you want to reimburse any further costs she incurs. Though in the circumstances I'd hope they can be persuaded at least not to charge the full rate again for another form.
  • sinbad0910
    sinbad0910 Posts: 11 Forumite
    Ninth Anniversary First Post Combo Breaker
    edited 14 December 2021 at 9:03PM
    Ok where does SHE stand then, do they not have a duty to send these costly forms recorded delivery.
  • Ok where does SHE stand then, do they not have a duty to send these costly forms recorded delivery.
    She should complain.  If she paid £90 to receive a completed form, or to have that form sent elsewhere, and neither happened, they need to provide a remedy.

    Of course, there remains the possibility she inadvertently instructed them to send it to the wrong address, in which case, that's her error and cost to bear.
  • bhaisab
    bhaisab Posts: 289 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Sinbad, were you able to resolve this?
    Did they find the form?
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