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gadget88
gadget88 Posts: 658 Forumite
Tenth Anniversary 100 Posts Name Dropper Combo Breaker
edited 14 December 2021 at 6:43PM in Consumer rights
I had this issue a few months ago I won 40p on a free spin deposited £10 to withdraw it was shut down in hours. 

This time I got a few hundred pounds on Virgin games in a few night so account was shut down by finance team no reason no appeals. I raised issue with resolver but won’t hold out any hope. 

I heard before these sort of apps close people down if they win any big wins. Is this common? Totally puts me off using these apps where as the good old betting shops you can put your pound coins in and no hassle? Or sometimes I take cash out put money in later in day maybe they dislike that?

Comments

  • gadget88 said:
    I had this issue a few months ago I won 40p on a free spin deposited £10 to withdraw it was shut down in hours. 

    This time I got a few hundred pounds on Virgin games in a few night so account was shut down by finance team no reason no appeals. I raised issue with resolver but won’t hold out any hope. 

    I heard before these sort of apps close people down if they win any big wins. Is this common? Totally puts me off using these apps where as the good old betting shops you can put your pound coins in and no hassle? Or sometimes I take cash out put money in later in day maybe they dislike that?

    As a former matched better - It's very true, especially where free bets/bonuses are involved.
  • gadget88
    gadget88 Posts: 658 Forumite
    Tenth Anniversary 100 Posts Name Dropper Combo Breaker
    gadget88 said:
    I had this issue a few months ago I won 40p on a free spin deposited £10 to withdraw it was shut down in hours. 

    This time I got a few hundred pounds on Virgin games in a few night so account was shut down by finance team no reason no appeals. I raised issue with resolver but won’t hold out any hope. 

    I heard before these sort of apps close people down if they win any big wins. Is this common? Totally puts me off using these apps where as the good old betting shops you can put your pound coins in and no hassle? Or sometimes I take cash out put money in later in day maybe they dislike that?

    As a former matched better - It's very true, especially where free bets/bonuses are involved.
    Why do they do it? Just don’t like paying out free money? But happy to take money off you 
  • MalMonroe
    MalMonroe Posts: 5,783 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    gadget88 said:
    gadget88 said:
    I had this issue a few months ago I won 40p on a free spin deposited £10 to withdraw it was shut down in hours. 

    This time I got a few hundred pounds on Virgin games in a few night so account was shut down by finance team no reason no appeals. I raised issue with resolver but won’t hold out any hope. 

    I heard before these sort of apps close people down if they win any big wins. Is this common? Totally puts me off using these apps where as the good old betting shops you can put your pound coins in and no hassle? Or sometimes I take cash out put money in later in day maybe they dislike that?

    As a former matched better - It's very true, especially where free bets/bonuses are involved.
    Why do they do it? Just don’t like paying out free money? But happy to take money off you 
    They do it because they have a business to run. Of course they are happy to take money from you, they are in it for themselves, after all.

    Apps may let you win a few games to draw you in but then, once you've been hooked they take all your money and if you win too many times your account gets closed down. It's gambling. I guess they can (and do) make up their own rules. You have to ensure that you read all the print, small included. Because they want money, they don't want to be fair.

    Do you remember this, from years ago? https://abcnews.go.com/Primetime/story?id=131939&page=1

    Students doing nothing wrong except being clever. They weren't the only ones but gambling establishments don't like it.
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • gadget88 said:
    gadget88 said:
    I had this issue a few months ago I won 40p on a free spin deposited £10 to withdraw it was shut down in hours. 

    This time I got a few hundred pounds on Virgin games in a few night so account was shut down by finance team no reason no appeals. I raised issue with resolver but won’t hold out any hope. 

    I heard before these sort of apps close people down if they win any big wins. Is this common? Totally puts me off using these apps where as the good old betting shops you can put your pound coins in and no hassle? Or sometimes I take cash out put money in later in day maybe they dislike that?

    As a former matched better - It's very true, especially where free bets/bonuses are involved.
    Why do they do it? Just don’t like paying out free money? But happy to take money off you 
    Because they're scum.  
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