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Should RAC pay garage bill
I bought a Caddy van in May 2021. unfortunately in July i broke down. I called the RAC. they came to me in a few hours and said that injector 2 had broken! As he had one in the van i had to have it repaired at the side of the road and not to be towed to a local garage. we wandered around for a few hours whilst this was done. paid the bill and on our way.
I have broken down again!! this time i have AA Parts, garage and breakdown. The AA diagnosed injector 2 failure and mass problems with the way it was fitted when repaired, towed me to a garage but wont help with costs as RAC should recifiy! RAC WONT as im no longer a member and too many issues with the fault.
Question is... surely the Part should be under warranty and they should cover the horrendous garage costs. As you can imagine there is no one at the end of a phone at the RAC , put complaint in online but can take 8 weeks!!!???
Help needed as to who i should approach to be reimbursed as i need my van for work so have had to go ahead with the repairs.
I have broken down again!! this time i have AA Parts, garage and breakdown. The AA diagnosed injector 2 failure and mass problems with the way it was fitted when repaired, towed me to a garage but wont help with costs as RAC should recifiy! RAC WONT as im no longer a member and too many issues with the fault.
Question is... surely the Part should be under warranty and they should cover the horrendous garage costs. As you can imagine there is no one at the end of a phone at the RAC , put complaint in online but can take 8 weeks!!!???
Help needed as to who i should approach to be reimbursed as i need my van for work so have had to go ahead with the repairs.
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Comments
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I can see this getting messy, did you have personal or business cover with the rac?
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just personal breakdiwn cover.0
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How old is the vehicle? Is this a known fault with this make/model?
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the reg is 12, and now i chat to people the injectors zre a problem!0
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