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Which Wire is Which?

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My landline phone is cordless - it gets charged at the wall socket. The cable is damaged so I've cut it at that point and taken off the black plastic covering. There are 2 wires and I usually tell which is which by the blue or brown internal plastic but these wires have neither. However, what I do see is that of the 2 black wires (they are stuck together, if you see what I mean), one has a pale blue or white dashed line along it. Does anyone know if that dashed line means live or neutral?
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  • knightstyle
    knightstyle Posts: 7,228 Forumite
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    Usually the wire with dashes along it is + or live.
  • bob_a_builder
    bob_a_builder Posts: 2,357 Forumite
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    edited 12 December 2021 at 3:43PM
    These sound more like low voltage wires - usually these cordless phone bases have a power supply inside the plug itself - so its usually bigger than normal 
    So I dont think it means Live or Neutral
    But it makes sense to connect the same wires together 

    The PSU in the plug may be putting out low voltage AC - in  which case it wont matter 
    or its putting out DC in which case it does

    If in doubt connect the white dashed cable to the white dashed cable etc
  • molerat
    molerat Posts: 34,600 Forumite
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    edited 12 December 2021 at 3:57PM
    I am confused.  Surely you just compare where the other cut off part of the wires went to ?
    What exactly are you trying to reconnect / connect to ?
  • grumbler
    grumbler Posts: 58,629 Forumite
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    edited 12 December 2021 at 4:17PM
    PoGee said:
     However, what I do see is that of the 2 black wires (they are stuck together, if you see what I mean), one has a pale blue or white dashed line along it. Does anyone know if that dashed line means live or neutral?
    It's neither live nor neutral. Most likely, it's low-voltage plus or minus.

  • neilmcl
    neilmcl Posts: 19,460 Forumite
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    What cable are you referring to? The power cable to the mains adapter or the telephone cable?

    A pic would also be helpful.
  • grumbler
    grumbler Posts: 58,629 Forumite
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    neilmcl said:
    What cable are you referring to? The power cable to the mains adapter or the telephone cable?


    PoGee said:
    My landline phone is cordless - it gets charged at the wall socket.

    ............................
  • PoGee
    PoGee Posts: 707 Forumite
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    Apologies for not being clear. I'm about to connect the wires to a new plug as the damage is at the neck, just where it leaves the original plug. I understand it would make sense to get a new one but I'm not shy to say I'm a miser....unless what I want to do is a danger to life.
  • Hi,
    maybe a wee photie would help.
  • Dashed line would normally be negative but you would need a multimeter to be sure. I'm assuming you can't tell which is which where it comes out of the adapter. There should be something like this:


    This will tell you which wire goes where but you still need a multimeter.
  • PoGee
    PoGee Posts: 707 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Pic is of damaged plug, which is sealed and wires. I took off the black plastic to expose copper wiring so can connect to new plug but got stumped as no brown or  blue plastic under black. The white dashed line is there, which is just about visible.
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