ATG credit note instead of refund

curleywurley

A theatre performance i had booked throuh ATG have just cancelled the date of the show. ATG have offered a credit note but all the other show dates are booked up.

Typically you can't get through to anyone to discuss. But how do I get a refund, there is no guarantee that I nay want any it her tickets through the year. Can they do this given the show has been cancelled 😭

curleywurley

Sorry about the typos!  Angry typing!

bris

No they can't, they cancelled so they refund.

Contact customer services, they have a link on their site.

Ergates

If you can't get through on the phone, try email, or if that fails a letter.