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Creation Finance Nightmare
I bought a new TV on Currys/PC world a few months ago using their finance deal and I've had non stop issues since - Their direct debit system does not work, even though I have everything set up correctly, and if fails to take my money on the due date like it says it will on their own website - and now every month I'm getting slapped with a late fee because their f*cking system doesn't work.
Trying to contact them is like talking to a brick wall, no-one responds to emails or calls, it's like nobody works there??
If their money taking system is fault, then why am I being penalised here? Is there any support I can get for this kind of issue? I don't know who to get help from
If anyone has any advice I'd love to hear it
Trying to contact them is like talking to a brick wall, no-one responds to emails or calls, it's like nobody works there??
If their money taking system is fault, then why am I being penalised here? Is there any support I can get for this kind of issue? I don't know who to get help from
If anyone has any advice I'd love to hear it
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I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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