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Expedia complaint

Hi there,

I wondered who I can lodge a complaint with about an experience I had with Expedia? They're refusing to refund part of my booking, despite their promises they would - it has been ongoing for several weeks. I'm not sure what the appropriate organisation is in order for me to escalate this - trading standards, financial ombudsman?

Many thanks in advance

Comments

  • born_again
    born_again Posts: 22,261 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Well Expedia are a 3rd party booking company. 

    So will not fall under financial ombudsman.
    Life in the slow lane
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