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BA REFUND REQUEST; NO GATWICK

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TurboTrace
TurboTrace Posts: 4 Newbie
Fourth Anniversary First Post
edited 19 May at 4:58PM in Coronavirus Board
Hi I read David's victory at getting his £300 cash refund with glee! 
I had 4 vouchers with BA: 1 was actually refunded last year, they changed another voucher into one of the last 2, which are transferable and now expire at the end of September 2023 so all good. 
Then BA announced they had pulled out of Gatwick.  Flying to Heathrow is not an option for me as all my family and friends live in East Sussex. Gatwick is just 45 minutes from them.
I have written to BA Customer Relations and complained and have formally requested full refunds on both vouchers.
I'll let you know how I get on. 

Comments

  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper

    Then BA announced they had pulled out of Gatwick.  
    https://www.gatwickairport.com/flights/departures-results/?flight=ba

    BA hasnt fully pulled out of Gatwick and its still not 100% clear what their plans are yet but with the pilots union blocking the new low cost carrier idea selling the slots seems most likely. Depending on the route the likes of Vueling may cover it from LGW and I believe the BA voucher should be usable with them given you can book Vueling via British Airways website etc
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