Easyjet manage booking not allowing me to pay price difference?

fivesmaster

Hi all,
We have flights booked and have changed them a number of times and only had to pay the price difference. I have just tried doing this again and it is not giving me the option but to pay the full amount, rather the the price difference this time.
Anyone else experienced similar? I tried ringing them but it cuts out every time, frustrating.  Anyone know the best number for customer service?
Thanking you all in advance.

soolin

fivesmaster said:

Hi all,
We have flights booked and have changed them a number of times and only had to pay the price difference. I have just tried doing this again and it is not giving me the option but to pay the full amount, rather the the price difference this time.
Anyone else experienced similar? I tried ringing them but it cuts out every time, frustrating.  Anyone know the best number for customer service?
Thanking you all in advance.

Are your tickets still eligible for change as there have been changes and amendments to Easyjet policies about moving bookings.

J_B

soolin said:

....... as there have been changes and amendments to Easyjet policies about moving bookings.

Ooo, do tell.

RoisinDove

soolin said:

fivesmaster said:

Hi all,
We have flights booked and have changed them a number of times and only had to pay the price difference. I have just tried doing this again and it is not giving me the option but to pay the full amount, rather the the price difference this time.
Anyone else experienced similar? I tried ringing them but it cuts out every time, frustrating.  Anyone know the best number for customer service?
Thanking you all in advance.

Are your tickets still eligible for change as there have been changes and amendments to Easyjet policies about moving bookings.

Please explain - I was not aware of this.

soolin

J_B said:

soolin said:

....... as there have been changes and amendments to Easyjet policies about moving bookings.

Ooo, do tell.

RoisinDove said:

soolin said:

fivesmaster said:

Hi all,
We have flights booked and have changed them a number of times and only had to pay the price difference. I have just tried doing this again and it is not giving me the option but to pay the full amount, rather the the price difference this time.
Anyone else experienced similar? I tried ringing them but it cuts out every time, frustrating.  Anyone know the best number for customer service?
Thanking you all in advance.

Are your tickets still eligible for change as there have been changes and amendments to Easyjet policies about moving bookings.

Please explain - I was not aware of this.

I only mentioned it  because I’d booked a number of easyjet tickets but when I booked my most recent ones (about 3 weeks ago) I got a warning on screen when I was logged In to check their guarantee T and Cs as they had changed and might not be the same as with previous bookings. I admit to not having checked as I haven’t previously used the guarantee to change my booking so wouldn’t notice what the changes are.