E-on, PRAC Financial, BW Legal and an apparent "Outstanding Debt"

Wesit

Good evening all,

I've received a letter today that contains a cover letter titled Notice of Assignment addressed from E.ON Customer Service Team although I'm not convinced it is actually them that wrote this letter. It basically states that they have passed a debt over to PRAC Financial that I apparently owe from an address I lived at nearly 5 years ago. It also contains another letter from PRAC Financial to say that they have acquired the "dept" etc and finally a third letter from BW Legal giving the full details of the "debt" of which the supply period was in 2019... Well anyone that can do any maths can come to the conclusion that I didn't even live there in 2019.

My partner wanted to ring PRAC and BW Legal but I told her not to entertain the cowboys but we have rang E-ON who continued to tell us that its no longer their problem because its been passed on etc, but I asked their complaints department to tell me what information they have under the account number referenced in these letters. No name is held under that account so is this just a guess on PRAC Financial and/or BW Legal part? Their complaints department couldn't tell us anymore so we have emailed Directorsoffice.Complaints@eonenergy.com and we actually got a reply confirming that BW Legal are independent of them and no customer information was provided with the "dept".

So this all looks pretty unethical to me and I just need some advice on what to do next. Do I send a Prove it letter and/or email to BW Legal? If so can someone link me to an up to date one please?

Thanks in advance and I hope this helps someone else.

BobT36

Lots of threads about this. Energy companies are seeking to recover as many costs as they can lately (by being forced to trade at cost), so they're selling off old "debts" for amounts owed by unknown customers. 

The debt recovery firms "buy" these debts then slap on their own fees in the hope to make money from people getting scared and paying up. 

Many of these threads lately, as they all come at once due to a company clearing out their old / unknown "debts" and selling them off. The company receives a chunk of cash from the debt firm and washes it's hands, then the debt firms go "fishing" to find someone to pay it. 

Most are saying to send the prove it letter, no more, no less. The debt firm knows nothing other than there's a debt they bought linked to an address, now they're trying to find ANYONE linked to the address near that time to pay it: 
https://forums.moneysavingexpert.com/discussion/6318163/i-think-im-being-scammed-by-eon#latest

Gerry1

You're the fifth since Sunday...

https://forums.moneysavingexpert.com/discussion/6318163/i-think-im-being-scammed-by-eon