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PfP automatic switch to British Gas April 22 tariff

JoB56
JoB56 Posts: 3 Newbie
First Post
in Energy
Was moved to this tariff when PFP failed.  At no time was I told I would have to have a smart meter, but only now been told if I don’t have one fitted I will have to move on to another tariff (no doubt more expensive).   Is this permissible anyone know?  

Comments

  • HeinzVarieties
    HeinzVarieties Posts: 185 Forumite
    100 Posts Name Dropper
    JoB56 said:
    Was moved to this tariff when PFP failed.  At no time was I told I would have to have a smart meter, but only now been told if I don’t have one fitted I will have to move on to another tariff (no doubt more expensive).   Is this permissible anyone know?  
    The price for that tariff is at the current cap anyway so it doesn't really matter if they move you to another tariff.
  • QrizB
    QrizB Posts: 13,977 Forumite
    10,000 Posts Third Anniversary Photogenic Name Dropper
    ... but no, the SoLR is not allowed to switch you from their agreed tariff for 6 months.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Shell (now TT) BB / Lebara mobi. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 32MWh generated, long-term average 2.6 Os.
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  • bagand96
    bagand96 Posts: 6,329 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    How have they told you this? If it was by email it could just be spurious or an error. There's no smart meter requirement on the SoLR Price Promise April 22 tariff. 
  • JoB56
    JoB56 Posts: 3 Newbie
    First Post
    bagand96 said:
    How have they told you this? If it was by email it could just be spurious or an error. There's no smart meter requirement on the SoLR Price Promise April 22 tariff. 
    Thanks, yes, ,this was by email.  I did think it was a scam at first, but it did look genuine.  I deleted it anyway but just thought it was odd, not to mention sharp practise!
  • HonestJohn
    HonestJohn Posts: 1,117 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 9 December 2021 at 9:02PM
    I have this email as well.
    I submitted a meter reading yesterday and today I received 2 emails from them. One said I could save the hassle of reading my meter if I had a smart meter. This was followed up by one saying that I had signed up to a tariff requiring a smart meter and I needed to arrange a fitting or move to another tariff.
    I will ignore this and see what happens.
    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • HonestJohn
    HonestJohn Posts: 1,117 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Just got an email from BG saying this previous email was sent in error and I don't need to move to a smart meter.
    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
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