How do know if wireless disabled?

flashnazia

Hi all

Just got a wireless router with talktalk for use in future when I get a wireless laptop.
So I set it up using talktalk cd and wireless was not set up BUT, the WLAN light is illuminated on my router.
I don't want anyone using my connection. I though if I was using it wired and had not set up wireless it would be disabled?

What can I do to make sure my neighbours can't use my connection?

Crabman

There are some links in the sticky:

http://forums.moneysavingexpert.com/showthread.html?t=121274

What make/model is the router?

TalkTalk

Hello,
From the information provided I am guessing that you are using a HG520s. If the WLAN light is Green and on then your router is broadcasting a wifi signal. There are two things you can do:

1. Run the Connect & Go CD and configure the wireless with security, the CD will automatically enable this and provide you with a key to access the wireless network.
2. Connect to the router and disable the WIFI, this can be done by following the below steps:

1. Connect to the router, open internet explorer and type the router address in the address bar 192.168.1.1
2. You will be asked for a User Name and Password, you should use the word admin for both, click "OK"
3. You will then see the Huawei screen click on "basic"
4. Click "Wireless Lan"
5. At the top of the page you will see an enable or disable button, click disable and then submit at the bottom of the page.

If you need any assistance with either please do not hesitate to ask
TALKTALK_SUPPORT

flashnazia

I didn't expect a response from talktalk! Are you watching me? Are you the woman from talktalk who knocked on my door yesterday? :eek:

PARANOIA OR WHAT!
Lol I'm messing about...

Thanks for that info. I'll have to go home and try that out. What drop down box do I disable it from btw? Is it under PVC-active-No?

Thanks agains

TalkTalk

Hello.

No, I can assure you that I am not watching you :-) Talktalk are committed to improving the service we provide to our customers and as a result of this we are not actively and openly searching sites such as Money Saving Expert to locate and help customers who are experiencing problems with there service.

Should you have any issues please do not hesitate to contact me, also please not that I have just amended the above post to ensure that it is clear.

Thank you

chunter

Interesting to hear from "Talk Talk support".
I thought they were living in a cupboard in Hartlepool with a canoe.

TalkTalk

Hello Chunter,

Not all of us are based in Hartlepool, not too sure about the cupboard & Canoe :-)

Thank you

flashnazia

I'll go home and disable router.

Thank you again. I really appreciate the help!

This is a fine example of customer service!

chunter

"Online Community Liasion Executive"

I hope there's a multitude of them
if this is Talk Talk's attempt to clean up their reputation.