eBay - MC113 Your eBay account has been permanently suspended

chubsta

Haven't got a clue what has happened here but after 22 years of using eBay with no issues whatsoever I have been completely kicked off with no right of appeal, cannot buy or sell at all! My feedback is well over 800, 100% positive, I don't sell anything and have had no issues when buying at all - in the last month I have bought 5 items, with the most expensive being about £20, positive feedback left for the sellers, and received as the buyer. No unpaid items etc etc, my account should be 100% golden. And then I get this this evening, less than an hour after making another small purchase - a replacement screen for an iPod classic costing under £15!
I have tried contacting eBay via their web chat and all they would say is that I have been permanently suspended, there is no right of appeal at all, and they won't tell me why! The she just disconnected the chat!
About 30 minutes after I got the original message I got another one saying a bid of mine had been cancelled - this is a small car window sticker with a dog on it, that cost about £4.00 and was delivered to me well over a week ago, again, positive feedback from both sides.

Does anyone else have experience of this and how it could possible be resolved - it seems like eBay do not want to even engage with me despite clearly something having gone wrong somewhere - I cannot believe there is no process to actually find out why this has happened and resolve it.

I am not hiding anything about my account or activity BTW, it is exactly as above, no problems at all, in fact I feel I have been very lucky over the years avoiding any issues.

Andrea07money

Hi, the same has just happened to me at 8:35! I have never sold anything either. I can understand why its happened. 

kaMelo

Do you have any relatives or friends who use ebay and possibly have used your wifi to access their accounts or you used theri wifi to access yours?
Ebay has form for banning users who are flawless with their account but, in their eyes, are associated with another account that is less than stellar. They ban the less than stellar account and associated accounts also. This association can be a simple as using the same internet connection or sharing an address.

TELLIT01

As somebody else here has reported the same problem, could it be a system glitch at Ebay?

chubsta

Looks like it was a problem at bays end as accounts are starting to be reinstated, mine came back at 4am this morning, no explanation or apology though!

robatwork

Change your password just in case!