Finding which courier a website is going to use while you can back out of making the order
in Campaigns corner
2 replies 93 views
Most areas people have couriers that are good and couriers who are bad.
Unfortunately most of the time they only tell you which courier they are going to use after you've purchased the item. This was brought home to me after ordering from Next and finding they are going to use MyHermes to deliver the parcel, who really aren't good at delivering here.
So far I've been waiting 2 evenings for the clothing and the delivery attempt photo's GPS showed they were over a mile away on each attempt. Am not confident about tonight's final attempt before sending back to Next and them issuing a full refund.
So please can you start a campaign that they tell you the shipping costs and courier on the last chance to back out page on websites to stop these kind of problems from happening.
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How would you propose this works for companies that use multiple different couriers depending on parcel size, location and other factors etc? How would you deal with the cases where the company books with A but A then subcontracts to B?
PS, this section is to help you build up momentum for your own campaign rather than suggesting campaigns others should start.