We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
The MSE Forum Team would like to wish you all a very Happy New Year. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!
PayPal won’t close account a year after DRO ended
onemoremakes3
Posts: 6 Forumite
in IVA & DRO
Hi all,
just wondering if anyone has been in my situation or knows what next steps I can take?
just wondering if anyone has been in my situation or knows what next steps I can take?
The moratorium period on my DRO ended in February of this year, since then all accounts other than PayPal have been marked as closed in some way.
PayPal is still showing as open and updating monthly with a default date of July of this year.
I spoke on the phone to their debt department who said I can’t close the account until I pay up, they wouldn’t listen when I said that’s not the case!
In the grand scheme of things I guess it doesn’t matter, I’m not looking to get any credit, but it is annoying that it’s still there and they won’t follow protocol.
0
Comments
-
Oops that should have said default date of July 2019 not this year!0
-
Put in a official complaint in then if they not repsonded or delt with to your satisfaction take it to the fos financial ombudsman service after 8 weeks0
-
Written complain if possible, however they are based abroad so email may have to suffice.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353K Banking & Borrowing
- 253.9K Reduce Debt & Boost Income
- 454.8K Spending & Discounts
- 246.1K Work, Benefits & Business
- 602.2K Mortgages, Homes & Bills
- 177.8K Life & Family
- 260K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards