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Question for boiler plumber (preferably British Gas plumber)

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  • Jumblebumble
    Jumblebumble Posts: 2,002 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    edited 1 December 2021 at 12:35PM
    jefaz07 said:
    Hi. No problem. If you can imagine the body just being rotated 180 degrees. The thread for the filter still facing the same way. 
    Try to think of it as 2 parts. 

    1 - the filter…Move the filter out of the way by pulling it out…hold it there. 

    2 - the body, just flip it 180! The thread for the filter the same place. Only a 180 flip…no rotation. 

    Hope that makes sense. I’m out drinking in Newcastle. 

    Ahh I get you know. The arrow simply won't be visible looking head on. 
    This may help to visualise how it will look
    https://plumbinbits.co.uk/product/fernox-tf1-omega-filter-22mm/?gclid=Cj0KCQiA15yNBhDTARIsAGnwe0VeJz8OSFPPZW9NB1hkzR5GiSBa3IfJlTrtXFV8ufWxGtV2PxM-Mz8aAkIOEALw_wcB

    I would be getting them back 100% as if anything goes wrong every plumber will blame the wrongly fitted filter
  • Bendy_House
    Bendy_House Posts: 4,756 Forumite
    1,000 Posts Second Anniversary Name Dropper
    SMDM, if you can't follow what Jefaz and others have described, the bit outlined in orange is separate from the main filter, and is undone by unscrewing the large grip ring arrowed in the pic. So, that ring is loosened, and the 'circled' part that joins to the pipes is rotated (ie, removed from the pipes, rotated and replaced) so's it's facing the right direction. The ring is then retightened. I think there's another arrow on the reverse side, so you'll still see one, but it'll be pointing upwards!
    As others have confirmed, that's all that needs doing - it's 'fine' to have the filter on the flow. (And that's another good reason by Bris why it's not so ideal, but is still fine.)


  • Has fernox been asked or have they replied ? email is best.

    Turning anything while its under guarantee,it might leak water over your boiler. so would leave that for a while.

    Have you taken a pint sample from the filter to see if any dirt/debris has been collected.  The position of the drain valve looks difficult to get a bucket or plastic jug under  :/
    A long washing machine hose could helphttps://www.youtube.com/watch?app=desktop&v=CeIQxCcN0KY Just needs a pint thou.
    Important  o:) Which boiler do you have ? need to know if its a sealed system BeforE taking any water out of the system 

     >:) 
    Choose Stabila ! 
  • Bendy_House
    Bendy_House Posts: 4,756 Forumite
    1,000 Posts Second Anniversary Name Dropper
    I wasn't suggesting the OP does this. It's clearly a job for the original plumber, who I hope will have enough integrity to go "Oops! Sorry - my bad..."
  • I wasn't suggesting the OP does this. It's clearly a job for the original plumber, who I hope will have enough integrity to go "Oops! Sorry - my bad..."
    Fair enough, i suggest the Op takes the advantage of seeing what has been collected in their new dirt/debris separator.

    If nothing is collected (photos help) Its just some more ammo  B) to request the installer company to reinstall it correctly or make a refund for selling an unnecessary sellup item  >:)

    No way have i asked the Op to alter the installation but its possible for any installer to actually forget to nip ! up the large dual O ringed knerened securing nut.  Just leaving it as the same tightness as it it came in the cardboard delivery box  >:) is a future problem.

    Hope the Op gets what they were promised, happy days  :)

    Santa loves stabila levels !


    Choose Stabila ! 
  • Thank you all. 

    I contacted BG and they sent out an "engineer 1". He said it is ok for the filter to be installed on the flow but didn't mention the orientation and left the property as fast as he came in.

    I contacted Fernox who confirmed that ideally the filter should be on the return to prevent debris entering the heat exchanger and boiler. If installed on the non-ideal flow, the orientation must be pointed the correct way.

    I contacted BG for the second time and they sent out engineer 2. He validated my concerns and said he sees no reason why the return pipe is configured in a zig-zag fashion. It is because of this Zig Zag configuration that prevented the filter being installed on the return piper. The engineer advised I had two options:

    1. Get BG to send out an upgrades engineer and have the zig zag repiped to fall straight between the top/bottom points and move/install the existing Omega filter onto the return.
    2. Get BG to swap the existing Omega filter for a new small ADEY one they now use on the flow pipe and have installed in the right orientation.

    I personally want a proper job so would like option 1.

    Here are a few pics of the Zig Zag Return and the proposed layout per Engineer 2. Pending response from British Gas.

    From a Distance:



    Close-Up:



    From an Angle:



    Proposition from second Engineer:




  • jefaz07
    jefaz07 Posts: 621 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Option 1 will cost you I would think. The reason there is a zig zag looking at it is because the return drops down at an angle. Easy to rectify on install with putting a kick in a pipe. Perhaps a lazy installer. 
    The filter they suggest is probably the Atom. 
  • Bendy_House
    Bendy_House Posts: 4,756 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 3 December 2021 at 10:35AM
    Lawdie!
    That zig-zag is crazy. I'd love to know the story behind that. Easily resolvable with either a 45o elbow and a slight tweak to the (new) pipe, or all by pipe bender - the latter would be a neat display of a plumber's skills.
    I also don't understand why plumbers don't more often cut a pipe and insert a couple of 90o elbows to take two shorts lengths to the side in order to allow filters to be fitted in otherwise tricky places. I've seen more than one example on here where, if there isn't enough straight run of pipe already available right in front of them, they declare 'not enough room!'.
    My own filter is cranked out  forwards like this by around 3" so that I can panel-off the pipework behind, whilst keeping the filter itself accessible in the cupboard.
    I'd go for (1) too, as it's just the best way to do it - and it'll get rid of that staggering pipework. I'd also have two short pipes elbowing out from the new hopefully-vertical return pipe, at a slight angle from the wall towards the RH, so that the filter sits over the top-front RH corner of the boiler, where it'll still hide behind what looks like an upper cover, but is easily accessible at the front when the cover is removed.
    There is no reason I can think of why this cannot be done.
  • Lawdie!
    That zig-zag is crazy. I'd love to know the story behind that. Easily resolvable with either a 45o elbow and a slight tweak to the (new) pipe, or all by pipe bender - the latter would be a neat display of a plumber's skills.
    I also don't understand why plumbers don't more often cut a pipe and insert a couple of 90o elbows to take two shorts lengths to the side in order to allow filters to be fitted in otherwise tricky places. I've seen more than one example on here where, if there isn't enough straight run of pipe already available right in front of them, they declare 'not enough room!'.
    My own filter is cranked out  forwards like this by around 3" so that I can panel-off the pipework behind, whilst keeping the filter itself accessible in the cupboard.
    I'd go for (1) too, as it's just the best way to do it - and it'll get rid of that staggering pipework. I'd also have two short pipes elbowing out from the new hopefully-vertical return pipe, at a slight angle from the wall towards the RH, so that the filter sits over the top-front RH corner of the boiler, where it'll still hide behind what looks like an upper cover, but is easily accessible at the front when the cover is removed.
    There is no reason I can think of why this cannot be done.
    Any chance of a doodle of the text marked in Bold please Bendy?

    Sorry for my ignorance and ability to visualize this.
  • sho_me_da_money
    sho_me_da_money Posts: 1,679 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 3 December 2021 at 12:10PM
    Lawdie!
    That zig-zag is crazy. I'd love to know the story behind that. Easily resolvable with either a 45o elbow and a slight tweak to the (new) pipe, or all by pipe bender - the latter would be a neat display of a plumber's skills.
    I also don't understand why plumbers don't more often cut a pipe and insert a couple of 90o elbows to take two shorts lengths to the side in order to allow filters to be fitted in otherwise tricky places. I've seen more than one example on here where, if there isn't enough straight run of pipe already available right in front of them, they declare 'not enough room!'.
    My own filter is cranked out  forwards like this by around 3" so that I can panel-off the pipework behind, whilst keeping the filter itself accessible in the cupboard.
    I'd go for (1) too, as it's just the best way to do it - and it'll get rid of that staggering pipework. I'd also have two short pipes elbowing out from the new hopefully-vertical return pipe, at a slight angle from the wall towards the RH, so that the filter sits over the top-front RH corner of the boiler, where it'll still hide behind what looks like an upper cover, but is easily accessible at the front when the cover is removed.
    There is no reason I can think of why this cannot be done.
    Any chance of a doodle of the text marked in Bold please Bendy?

    Sorry for my ignorance and ability to visualize this.
    Is this what you mean:


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