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Can Currys really expect me to pay for this???
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Since the crack seems to run from the edge to the middle, have you been opening the fridge door by gripping the handgrip at the side, rather than in the middle. That could result in stress on that bit and it eventually cracking.0
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sheramber said:Since the crack seems to run from the edge to the middle, have you been opening the fridge door by gripping the handgrip at the side, rather than in the middle. That could result in stress on that bit and it eventually cracking.6
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Alderbank said:sheramber said:Since the crack seems to run from the edge to the middle, have you been opening the fridge door by gripping the handgrip at the side, rather than in the middle. That could result in stress on that bit and it eventually cracking.The photo on the last page shows the bottom hinge on the right side of the freezer door so i presume the top door opens the same way so it will be the opposite to what you say.Lee337 said:But there is only ONE way to open the fridge door and that is by placing fingers under the recess and pulling! That is how it's been designed (rather than having a handle that sticks out to pull). So, that should NOT crack and then come off should it, otherwise it's not fit for purpose?Just to point out you can open most fridges by holding the side of the door and putting your fingers slighlty in the gap where the seal is. But obviously the handle shouldn't break like that if that's how you open it every time.1
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To be honest... I'd be finding out how its secured to the bottom of the door, if its just a couple of screws then I would find a replacement online and save the risk of a report and having to pay anyway.
As others have said, its not what you know has happened to it, its whats likely. and failing there is not too hard to do.0 -
sheramber said:Since the crack seems to run from the edge to the middle, have you been opening the fridge door by gripping the handgrip at the side, rather than in the middle. That could result in stress on that bit and it eventually cracking.0
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Has the design changed since you bought the fridge ?
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Hi everyone,
Sorry for my delay in replying (I work away from home 5 days a week and have no access to my computer).
Thank again for all your replies and suggestions.
"sheramber" Since the crack seems to run from the edge to the middle, have you been opening the fridge door by gripping the handgrip at the side, rather than in the middle. That could result in stress on that bit and it eventually cracking. - We did indeed use the left side of the handgrip, but that's exactly what it's there for!!
"Alderbank" - No. Pulling the handle at the right hand side actually requires the least force to release the magnetic door seal. Pulling the centre needs approximately twice that force. As you approach the left (hinge) side more and more force would be needed. - That is very true and of course for that reason, we (obviously) always used that left side of the handgrip.
"RogerBareford" You are quite correct, the hinges for both fridge & freezer doors are on the right, so we do tend to hold the left side of the hand grip/recess in order to open the door. Like you say, trying to open the door by pulling on the centre or right side of the hand grip/recess would require a lot more effort indeed! And of course, if it's not strong enough to not break after opening the door then it shouldn't be designed to do so I believe.
"brianposter" Has the design changed since you bought the fridge ? - I do not have a clue!
"Ergates" If a handle is designed in such a way that you need to pull only in a particular point to avoid damage, then that would be a design flaw. - Exactly!!
"visidigi" To be honest... I'd be finding out how its secured to the bottom of the door, if its just a couple of screws then I would find a replacement online and save the risk of a report and having to pay anyway. - As you can see from the photos, there are no signs of any screw holes (or screws) so I think it's been glued and to be fair, that's not the problem...the actual plastic handgrip you pull to open has failed, so I'm guessing that particular one on my fridge is weaker than it should be.0 -
Aylesbury_Duck said:You can get it inspected by an independent white goods repair person and if s/he considers it a design flaw/inherent defect, you can press Currys for a repair, replacement of partial refund, plus reimbursement of the cost of that inspection.0
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Lee337 said:Aylesbury_Duck said:You can get it inspected by an independent white goods repair person and if s/he considers it a design flaw/inherent defect, you can press Currys for a repair, replacement of partial refund, plus reimbursement of the cost of that inspection.1
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Lee337 said:"brianposter" Has the design changed since you bought the fridge ? - I do not have a clue!
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