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Lost key charges

13

Comments

  • Jenni_D
    Jenni_D Posts: 5,476 Forumite
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    I agree that the wording is ambiguous, which is why I've asked the OP to clarify. :) 
    Jenni x
  • theoretica
    theoretica Posts: 12,691 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If the lock system is sufficiently fancy then only the barrel of the one flat and the front door would need changing - previously the front door could be opened by keys a,b,c,d... if key a is lost they need a new lock that can be opened by keys b,c,d...and x.   No change to locks or keys for the other flats. 
    But a banker, engaged at enormous expense,
    Had the whole of their cash in his care.
    Lewis Carroll
  • Section62
    Section62 Posts: 10,280 Forumite
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    Slithery said:

    I assumed that it just meant that no-one has lost a key since the tenant has been living in the property.
    And/or if they have, that they haven't yet told anyone about it.
  • lookstraightahead
    lookstraightahead Posts: 5,558 Forumite
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    Newnoel said:
    Moral of the story is dont lose your keys. You are an adult.
    I'm not sure anyone ever has never lost something. 

    Op, I think it's fair. Who do you expect to foot the bill? 
  • custardly
    custardly Posts: 57 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Maybe the horse has already bolted. However, if you hadn't told them that you lost your key then what would be the cost to buy an additional key? 
  • saajan_12
    saajan_12 Posts: 5,333 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    custardly said:
    Maybe the horse has already bolted. However, if you hadn't told them that you lost your key then what would be the cost to buy an additional key? 
    And then when you leave, they ask you for 2 keys, you only have 1 to return, which means you lost a key and they replace everything charging you the £255 + the additional key charge today. 
  • Section62
    Section62 Posts: 10,280 Forumite
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    custardly said:

    Maybe the horse has already bolted. However, if you hadn't told them that you lost your key then what would be the cost to buy an additional key? 

    Discussed (at length) already - the locks are security ones and reputable key cutters won't copy them - indeed it may be the case that access to the blanks is restricted to very few (highly reputable) companies, so then it is simply impossible for the kiosk-type places to make copies in dubious circumstances.

    The issue here isn't the replacement of a single key - it is that someone out there may now have unauthorised access to the building, and the building owner/management needs to prevent that.
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Sounds entirely reasonable to me - the key itself may not be expensive, but as mentioned there's a lot of man-hours and call out fees etc in dealing with having the locks changed where needed. 

    £255 sounds entirely reasonable given what you've said - think of it as a 'daft tax' and encouragement not to do it again if it helps. :) 

  • MysteryMe
    MysteryMe Posts: 3,474 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Don't some home contents insurance policies cover lost keys?  Assuming you had such a policy I'm not sure if it would cover all the keys but might for the OP's key.
  • csgohan4
    csgohan4 Posts: 10,600 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Photogenic
    MysteryMe said:
    Don't some home contents insurance policies cover lost keys?  Assuming you had such a policy I'm not sure if it would cover all the keys but might for the OP's key.
    But surely the excess and future premiums make it financially uneconomical to claim?
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"

    G_M/ Bowlhead99 RIP
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