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Energy provider

Hi, 
My energy provider went bust ( Avro) they have been taken over by Octopus energy. 
I fixed my tariff with Avro in August 2021 for 12 months. Does the new provider have to offer me the nearest they can to what I had? They are saying I’ll be put on flexible tariff?? Do they not have an obligation to keep my current tariff for 12 months? 

Help!!! 

Ali. 

Comments

  • emmajones1976
    emmajones1976 Posts: 1,345 Forumite
    1,000 Posts Name Dropper
    edited 29 November 2021 at 10:57AM
    Hi, 
    My energy provider went bust ( Avro) they have been taken over by Octopus energy. 
    I fixed my tariff with Avro in August 2021 for 12 months. Does the new provider have to offer me the nearest they can to what I had? They are saying I’ll be put on flexible tariff?? Do they not have an obligation to keep my current tariff for 12 months? 

    Help!!! 

    Ali. 

    No. They have gone bust. Your old tarriff is gone. Forever.

    All they can offer you is the OFGEM capped variable rate, or any of their own tarriffs which are likely to be more expensive then the capped rate.

    Life's a female dog, isn't it? My bill/rates have gone up about 85%.
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