Premier property lawyers

Gam2015

Hi is anyone else still having problems with this company? I’m only in the early stages of selling my house through them but it’s been 3/4 weeks now and I’m still unable to log in to my Eway account. And I’ve not heard a word off the solicitors 🙄

Thrugelmir

Update on their website

https://www.premierpropertylawyers.com/

johnny182

Pro tip: get a different conveyancer if you can. When did you instruct them? Before or after the outage?

Gam2015

johnny182 said:

Pro tip: get a different conveyancer if you can. When did you instruct them? Before or after the outage?

I instructed before 

MaiTai

Premier Property Lawyers and their associated firms have always been difficult to deal with as they appear to have the uncanny knack of making the most straightforward of transactions difficult.The recent debacle with the loss of all systems has now rendered it impossible.

fimacdoodle

We had a poor experience with two previous  online conveyancers. They took on too much work and then had to find staff to deal with all the customers. use a local firm you can actually walk into and shout at !
useless bunch most of them.

user1977

fimacdoodle said:

use a local firm you can actually walk into and shout at !

Can't do that if they're working from home...

pj123123

I recommend you definitely try and find another solicitor. We didn't heed to the early warning signs that they would be so awful (lack of communication, not being able to get through to our conveyancer, docs being lost, so slow at everything) and we wish we had changed early on. Now we are nearly 5 months into the process of selling a property to a chain-free buyer and we haven't been able to get through to them for about three weeks. Extremely stressful. Find another firm as soon as you can.

pj123123

I recommend you definitely try and find another solicitor. We didn't heed to the early warning signs that they would be so awful (lack of communication, not being able to get through to our conveyancer, docs being lost, so slow at everything) and we wish we had changed early on. Now we are nearly 5 months into the process of selling a property to a chain-free buyer and we haven't been able to get through to them for about three weeks. Extremely stressful. Find another firm as soon as you can.

TheJP

MaiTai said:

Premier Property Lawyers and their associated firms have always been difficult to deal with as they appear to have the uncanny knack of making the most straightforward of transactions difficult.The recent debacle with the loss of all systems has now rendered it impossible.

Not my experience from 2 purchases and 1 sale using them based on recommendation from my brother in law who had 2 purchases and 1 sale as well. You will find even the local old school conveyancer can still offer a bad/slow/mistake riddled service. PPL just have a larger client base so of course people will here more of them.

Gam2015

TheJP said:

MaiTai said:

Premier Property Lawyers and their associated firms have always been difficult to deal with as they appear to have the uncanny knack of making the most straightforward of transactions difficult.The recent debacle with the loss of all systems has now rendered it impossible.

Not my experience from 2 purchases and 1 sale using them based on recommendation from my brother in law who had 2 purchases and 1 sale as well. You will find even the local old school conveyancer can still offer a bad/slow/mistake riddled service. PPL just have a larger client base so of course people will here more of them.

Tbh i was pretty impressed with the online eway portal with them. It’s just frustrating that it’s been down over 3 weeks now and I’ve had no communication from the company.