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IHD gone off

Spies
Spies Posts: 2,227 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
in Energy
My IHD7 was showing the wrong time so I restarted it and now, even though its showing signal yo the meter, it's no longer displaying any use, live or past.

Anyone else having issues? 
4.29kWp Solar system, 45/55 South/West split in cloudy rainy Cumbria. 

Comments

  • QrizB
    QrizB Posts: 15,535 Forumite
    10,000 Posts Third Anniversary Photogenic Name Dropper
    I havge a different IHD but it can take a little while to re-sync with my smart meter.
    How long has it been?
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Shell (now TT) BB / Lebara mobi. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 33MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • Spies
    Spies Posts: 2,227 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Few hours now, any thoughts why the time was out by 12 hours in the first place? 
    4.29kWp Solar system, 45/55 South/West split in cloudy rainy Cumbria. 
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    The IHD gets its timing from the comms hub. It is possible that your comms hub needs a reset. To do this your supplier needs to make a request to the DCC. Is your supplier still able to pull data from your meters?
  • Spies
    Spies Posts: 2,227 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 25 October 2023 at 8:41PM
    [Deleted User] said:
    The IHD gets its timing from the comms hub. It is possible that your comms hub needs a reset. To do this your supplier needs to make a request to the DCC. Is your supplier still able to pull data from your meters?
    Bright app shows fairly recent electricity readings but gas hadn't checked in since 6am this morning.

    Han and Wan lights are flashing once every 5 seconds. 
    4.29kWp Solar system, 45/55 South/West split in cloudy rainy Cumbria. 
  • MWT
    MWT Posts: 9,717 Forumite
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    Spies said:

    Han and Wan lights are flashing once every 5 seconds. 
    How about the 'gas' light?

  • Spies
    Spies Posts: 2,227 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 27 November 2021 at 10:10PM
    MWT said:
    Spies said:

    Han and Wan lights are flashing once every 5 seconds. 
    How about the 'gas' light?

    Nothing else is flashing aside from the 1/1000 electricity led.

    The electric meter is a EDMI ES-10B

    Seems really odd, the problems only started last night around 7:30pm when the storm hit but we didn't have an interruption in power. 
    4.29kWp Solar system, 45/55 South/West split in cloudy rainy Cumbria. 
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    500 Posts Third Anniversary Name Dropper
    Ther was a power cut last night where I live which also tripped the main RCD on the 'fuse box'.  The LCD was not working when I plugged it in.  However there was a seperate little switch (maybe a reset) that I needed on the IHD (never noticed it before) to press to bring it to life again.  I did so and then lifted the smart meter info shortly thereafter.
  • Spies
    Spies Posts: 2,227 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    It's randomly started working again overnight now but I've lost the home screen view that shows watts on the left and cost on the right. 

    Instead the Watts has changed for £/hr, maybe a software update? 
    4.29kWp Solar system, 45/55 South/West split in cloudy rainy Cumbria. 
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