Premier sports -refund

I signed up to a free first month deal with premier sports. Cancelling the subscription which renewed after the month for £14.99. I went through the cancel subscription menu at least three times to make sure it was cancelled but they have now charged me an addittional 14.99. Is there any redress to get the 14.99 back? Maybe i didnt cancek the way i should have done?

Comments

  • Maybe.

    Check the cancellation policy. If you've been charged in error, contact them.
  • what if i didnt press cancellation the right way so to speak, can i do chargeback?
  • No.  It would be reversed when they evidenced you didn't cancel.
  • born_again
    born_again Posts: 19,540 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    what if i didnt press cancellation the right way so to speak, can i do chargeback?
    Yes you can. Unless you cancelled on day of renewal. But they could contest. So nothing ventured nothing gained.

    If you know the date you cancelled. Just give that to your bank. They can also add it to a system to stop further payments. Just remember if you want to use them again you will have to ask for it to be removed if using same card.
    Life in the slow lane
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