Refund paid twice

lmbj

I requested a refund for tickets for an event that had been cancelled. I received a £400 refund to my credit card and the following week received the same amount again. 

I have repeatedly emailed the company since august to notify them of the error and ask for details if they would like it returning. The only response I received was about a month ago to ask what amount I have been refunded when I again provided the same details. 

At what point can I share this extra cash with the 5 friends who originally bought the tickets as I am uncomfortable that I have gained £400 but do not want to share it out to be asked for it back later! 

Any advice welcome! 

emmajones1976

I wouldnt spent it, they would have years to spot it and ask for it back.

Aylesbury_Duck

Let your friends know about the error, and either hold the money in an account for six years so it's there if claimed, or share it out, trusting that they'll return their share if the company claim the £400 back from you in the next six years.

the_lunatic_is_in_my_head

It's nice to want to share it out but you have to ask if the company do come knocking anytime in the future will your friends be as nice to quickly hand back their share? 

Personally you've done what you should by letting them know, I'd leave to them to contact you and leave at least £400 in the bank in case it ever has to be repaid. 

pinkshoes

They have 6 years to request the money back. 

Personally I would put it in a savings account, leave myself a note for 6 years time, then donate the money to a local charity that would really benefit from it. That way you don't need to mention it or feel any guilt that you gained from it. 

Manxman_in_exile

Why would you want to give people money that they aren't entitled to out of money that you aren't entitled to?

mattyprice4004

You've told them about the money, so sit and wait for the 6 years to expire then do what you want with it.