Outlook e mail stuck in outbox 25 November at 11:24AM edited 25 November at 11:37AM in Techie Stuff 6 replies 98 views

GT60

Hi I have tried to send an MP4 video 205MB but is just stuck there now say sending

I have tried this https://support.microsoft.com/en-us/office/video-send-or-delete-an-email-stuck-in-your-outbox-26d5d34a-4e5f-444a-a9e8-44db04a94dec#:~:text=When a message gets stuck,the navigation pane, click Outbox.&text=Drag the message to your,click it and press Delete).

I have also tried the repair the program via setting  apps microsoft office - repair but this still doesn't get rid of the email and now i am having problems sending any  emails.

When i close the app and try to reopen it won’t open and i have to restart my desktop and it will then reopen.

 

My e mail client is Outlook 2010

 

Help please

Belenus

Is 205MB above the maximum file size allowed?

Exemplar

Belenus said:

Is 205MB above the maximum file size allowed?

Way above

GT60

Not sure about the limit but I just want to delete the email of my outlook client

Jenni_D

Which email provider do you use?

How have you connected Outlook client to the provider? (IMAP?)

You might need to login to the provider online (via browser) and delete it from there?

GT60

Hi I am on talktalk but connected using POP3 on the desktop  so I don't lose e mails when I delete emails of TT server.

GT60

Case solved

I started Outlook in safe mode and followed the instructions again.