Removing Hard Search 24 November at 7:46AM in Credit File & Ratings 2 replies 186 views

jag1979

Hello Everyone,

I had placed a mobile phone contract order recently, with this horrible company Fonehouse. While taking the order they were showing expected delivery date of 12th Novemeber. So I placed the order, since then I have been chasing them up and each time they say order will be delivered next day and then no delivery comes. Now they are saying it can take upto two months for the model I ordered to be back in stock. As expected , I cancelled the order. Now as they did the hard credit search and then did not deliver the phone, can I get the search removed from my file? Because if I need to order the phone from mobiles.co.uk and they will also do the credit check and there will be two searches in short period on mu file. Thanks.

The_Fat_Controller

It sounds as if it was a completely valid search as part of your order.

MrFrugalFever

Unlikely, that would be at the discretion of ‘fonehouse’.

You’d do well to leave it 3 months before applying for any further credit if you can get by. Have you tried a more reputable retailer? The one’s you mention I’ve never heard of.