We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Removing Hard Search

Options
Hello Everyone,

I had placed a mobile phone contract order recently, with this horrible company Fonehouse. While taking the order they were showing expected delivery date of 12th Novemeber. So I placed the order, since then I have been chasing them up and each time they say order will be delivered next day and then no delivery comes. Now they are saying it can take upto two months for the model I ordered to be back in stock. As expected , I cancelled the order. Now as they did the hard credit search and then did not deliver the phone, can I get the search removed from my file? Because if I need to order the phone from mobiles.co.uk and they will also do the credit check and there will be two searches in short period on mu file. Thanks.

Comments

  • It sounds as if it was a completely valid search as part of your order.
  • Unlikely, that would be at the discretion of ‘fonehouse’.

    You’d do well to leave it 3 months before applying for any further credit if you can get by. Have you tried a more reputable retailer? The one’s you mention I’ve never heard of.
    If you believe you can, you will. If you believe you can't, you won't.

    Secured/Unsecured loans x 1 
    Credit Cards x 8 (total limit £55,050)
    Creation FS Retail Account x 1
    Creation Credit Sale 0% x 1 = £112.50pm x 20 mths
    0% Overdraft x 1 (£0 / £250)
    Mortgage Outstanding - £137,707.00 (Payment 13/360)
    Total Debt = £7,400 (0%APR) @ £100pm - Stoozing

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.7K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.6K Work, Benefits & Business
  • 598.4K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.