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Shell Energy from Green - still nothing heard off them

PaulJM
PaulJM Posts: 546 Forumite
Part of the Furniture 100 Posts Combo Breaker
I was moved from Green energy to Shell, and like everyone else, was notified by email in late September.

Unfortunately, I still have no received anything from Shell since then - there is no customer number, no way of logging into a portal, and no price details.  I don't even know how I'd go about getting a bill off them or giving them a reading - two months since their last contact.

Anyone else having the same issues?  I thought I'd give them a while as it must be a big undertaking, but it's really starting to concern me now.

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