Shell Energy from Green - still nothing heard off them

PaulJM

I was moved from Green energy to Shell, and like everyone else, was notified by email in late September.

Unfortunately, I still have no received anything from Shell since then - there is no customer number, no way of logging into a portal, and no price details.  I don't even know how I'd go about getting a bill off them or giving them a reading - two months since their last contact.

Anyone else having the same issues?  I thought I'd give them a while as it must be a big undertaking, but it's really starting to concern me now.

Thrugelmir

Huge undertaking that's going to take many weeks to be worked through. Somebody has to be last. 

JJ_Egan

See the very big Green thread .

Verdigris

Do you check your spam box? Some of my Shell emails went there. My Shell account opened yesterday all present and correct.