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Santander 'we need some important information from you' letter

homeless9 · 2021-11-22 18:41:53

'In order for us to meet UK legal and regulatory obligations, we need to make sure the information we hold on you is up-to-date. Therefore we need some additional information and documents from you'. What is this letter really about? Surely Santander already have my passport information as it was likely given to them when…

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robatwork Posts: 7,268 Forumite

23 November 2021 at 8:44PM

Shakin_Steve said:

It's nothing personal, Rob, they're offhand and unpleasant by nature. 🙂

Well I've been known to aim for the level of "benign condescension", but this was just rude. I've been on forums long enough to have had far better insults from far better people.

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Santander 'we need some important information from you' letter

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