Energy Bills raised by 72% - What is the actual per unit cap?

canguro · 22 November 2021 at 3:21PM

Ant555 said:

Im not 100% sure of the ins and outs of the price cap as i'm waiting for it all to play out and just skimming all the headlines not the details, however my mother in laws fixed deal is about to end with British Gas and this was sent by email recently offering a new fix or the standard variable rates below.

Although the £ cost is based on her specific usage, im guessing the standing charges and rates are likely to be the SVR cap rates or something very close to it?

hope this helps.

Gas: £696.05
Standing charge:
26.123p per day
Unit rate:
4.043p per kWh
Electricity: £591.07
Standing charge:
24.383p per day
Unit rate:
20.141p per kWh

Thanks Ant555

dbks · 22 November 2021 at 4:15PM

canguro said:

dbks said:

canguro said:

With regards to my tarrif. Nowhere on the literature or my online account does it say if it's a default/deemed tarrif. I am currently in a chat queue to find this information out.

Thanks

Surely it would be more prudent to have looked at your statements to see what tariff you are on?

Pretty sure it's on all their statements.

Pretty sure it would have been stated in the notice you received saying the price was increasing.

If you have access to your online account, that will also tell you what tariff you are currently on.

The actual tariff I'm on is a SVR one (as written in my original post). The important part of my reply to yours is where I wrote "Nowhere on the literature or my online account does it say if it's a default/deemed tarrif". In this case "Literature" means my contract, my statements and "Online account" means online account.

Oh, and the notice I got that the price was increasing was last week. Not beginning of October.

DBKS - you've taken the time to reply so for that I extend my thanks but unfortunately it's outweighed by your condescending tone.

Peace and love.

So when you open up your online account, what do you see on the landing page???

The one I have seen has the following sections:

Your account overview - This gives your name, account number and balance

About your tariff - This gives tariff name, tariff type (e.g. single fuel, fixed), Renewal date (where applicable) and exit fees (where applicable)
- there should also be a link to 'Your detailed tariff information'
- clicking this also gives the name of your tariff, as well as lots of other details on it

Your billing details - shows the date & ref of last bill (and a link to download it)

Your payment details - DD details, your bank details etc

Can I ask if you have downloaded any statment?
If so, on the page(s) that detail the charges (usually separate pages for each fuel), on the RHS there should be a big blue box with various details in it, such as reference numbers, payment method, estimated annual usage, etc and yes, the tariff name you are on for that fuel.