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Ongoing leak

I own the lower flat of a converted victorian house, the flat upstairs is owned by a landlord and managed through an agency. 

There is a leak coming from the bathroom upstairs to my property, the landlord of this property has been informed for weeks now and is putting excuses as to why they haven’t called a plumber already, this landlord has a history of neglecting the property as they let another leak from the sink going for two weeks before calling the plumber after we threatened with involving the council to report them for nuisance, we ended doing it.

I just would like to know what we can do if this new leak is not solved, our first step would be reopening the case with the council but, do we have any chances if we take them to court? I just want the leak fixed and to be able to relax without disturbance. 

We are keeping proof of all communication and adding the freeholder to our messaging.

Thanks in advance.

Comments

  • eddddy
    eddddy Posts: 17,780 Forumite
    Part of the Furniture 10,000 Posts Name Dropper


    If you've told the upstairs landlord that there's a leak from their flat - and they haven't taken 'reasonable' steps to stop the leak (like call a plumber, turn off the water supply etc) - then the landlord is probably negligent.

    So you can try claiming from the landlord for the cost of repairing any damage since the date you told the landlord about the leak.

    If the landlord refuses to pay, you can make your claim through the courts.


    Maybe if you tell the landlord that you intend to do that, it might make them hurry-up.
  • Bluebell1000
    Bluebell1000 Posts: 1,118 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 21 November 2021 at 10:24PM
    This happened to us once - though we were the upstairs landlord and we got it sorted straight away, it was quite a heavy leak and damaged the ceiling and wall in the flat below. I think the damage was dealt with via an insurance claim through the buildings insurance. Have you tried talking to your insurers?
  • If your insurance has legal assistance then contact them. There landlord is negligent.
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