Igloo Energy customers, Eon Next. What to do?

jmb1

I'm still waiting for my Igloo balance to be transferred after they went under. But just wondering what other people are doing? Immediately moving elsewhere? Or are Eon Next pretty good price wise? According to their site I am going to be paying:

Electricity

Unit rate	21.18 p/kWh
Standing charge	24.87 p/day

Gas Tariff

Unit rate	4.17 p/kWh
Standing charge	26.12 p/day

oldagetraveller1

My Eon-Next account goes "live" tomorrow, ex Igloo.

I am staying put for now. I think those prices are the same as I will be paying.

I had to set up a new Direct Debit and the information received was that any Igloo credit, I have around £56, will be applied in due course.

jmb1

oldagetraveller1 said:

My Eon-Next account goes "live" tomorrow, ex Igloo.

I am staying put for now. I think those prices are the same as I will be paying.

I had to set up a new Direct Debit and the information received was that any Igloo credit, I have around £56, will be applied in due course.

Yes my email said same, balance still to change. I'm still £319 in credit on igloo but £250 in debit on Eon so it should sort itself out soon hopefully.

SMcGill

I’ve been having problems setting up the DD, their website went a bit flaky so I went through the set up process twice but not as yet received any confirmation by email - does anyone know if they confirm by email or not?

violetta

They didn't email me when I set up the DD but I can see it under 'managing your account'

jmb1

I managed to set it up online without errors but no I didn't get a confirmation email. If you go to eonnext.com/dashboard/accounts/ then scroll down and click Manage my payments it will say there if it worked.

SMcGill said:

I’ve been having problems setting up the DD, their website went a bit flaky so I went through the set up process twice but not as yet received any confirmation by email - does anyone know if they confirm by email or not?

jmb1

Just an update query, are all those in this same boat with eon next still sticking with them given the price cap increase coming in april?