How can I review an insurance company?

Eleanorus

I use a disabiity scooter and took out insurance with Fish.  Two weeks ago I got a puncture so I phoned Fish to ask for transport home for me and my scooter.  I had assumed they use specialist vehicles for transport but they arranged a taxi.  My scooter is quite big and previously taxi drivers with rear loading ramps have refused to take it.  I explained this to Fish.  I had a text to say a taxi would be with me in 30 minutes.  No taxi arrived.  I had a second text to say that a taxi would arrive in 30 minutes.  No taxi arrived.  A third text told me a taxi was on its way.  I decided to ride home even though the tyre was flat.  On my way home a fourth text arrived to say that a taxi was on its way.  If I had known that Fish use taxis I would not have taken out insurance with them.  How can I review them online?

KxMx

Try through Trustpilot:
https://uk.trustpilot.com/review/fishinsurance.co.uk 

gbhxu

reviewcentre.com