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Metro sale of mortgages

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My friend has recently had a letter saying their Metro bank mortgage is being transferred to NatWest.

Metro Bank has  sold  part of its residential mortgage book to NatWest for £3.1bn.

It has been said in the media the value of the book accounts for around a third of the bank’s residential mortgage book.

The 13,000 mortgages to be transferred to NatWest are owner occupier which are largely on a repayment basis at 60 per cent loan to value and  borrowers have around two and half years remaining on a fixed term deal.

In fact my friend is coming to the end of the deal after the Natwest switchover and the  LTV wont be anything like 60% if they later renew with NatWest.

Does anybody have views on why this deal was done and why would Nat West want mortgages that have less than £80,000 outstanding? Also is it normal for customers to be given only a weeks notice of the change over and be told by Metro after that week all inquiries will not be dealt with by Metro?  Seems a little odd which borrowers were chosen and then little notice given?

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