Kitchen Tap

[Deleted User]

NSG666 said:

Cook&Lewis from Screwfix and Plumbsure from B&Q are terrible and I had to start refusing to fit them for customers who bought them as I knew that I would have to replace them within the product warranty and I used to feel bad about charging the customer to swap them.

Unless Franke have improved recently I found their quality had dropped off and they don't offer a very good warranty. Methven/Deva have a 12 year product warranty and are quick to despatch parts once proof of purchase has been supplied. As an alternative to the one you have seen look at the Deva Metropolis in the link. Toolstation sell a good selection of Deva/Methven too.

Deva MET172 Metropolis Mono Sink Mixer - SNH Tradecentre ?74.88

Is that why C&L have a score of over 95% satisfied customers on Screwfix website? 

NSG666

Deleted_User said:

NSG666 said:

Cook&Lewis from Screwfix and Plumbsure from B&Q are terrible and I had to start refusing to fit them for customers who bought them as I knew that I would have to replace them within the product warranty and I used to feel bad about charging the customer to swap them.

Unless Franke have improved recently I found their quality had dropped off and they don't offer a very good warranty. Methven/Deva have a 12 year product warranty and are quick to despatch parts once proof of purchase has been supplied. As an alternative to the one you have seen look at the Deva Metropolis in the link. Toolstation sell a good selection of Deva/Methven too.

Deva MET172 Metropolis Mono Sink Mixer - SNH Tradecentre ?74.88

Is that why C&L have a score of over 95% satisfied customers on Screwfix website? 

You asked for an opinion and I gave you mine as an ex-plumber based on my experience. You've had one fitted and I hope it lasts for you. Bear in mind that most people review immediately after installation when everything is shiny and new. Please don't ask for an opinion then criticise a response you receive when it doesn't tell you what you want to hear.