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Admiral charging fee after renewing insurance even though they didn’t have payment

I didn’t formally cancel my Admiral car insurance renewal because my card details had changed so they couldn’t take the money and I didn’t want to sit on the phone for ages. Despite this they continued the insurance for 2 weeks and have now billed me for £80. Do I have to pay? 

Comments

  • born_again
    born_again Posts: 24,829 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    Yes. If it was on a auto renewal & they have provided the service.

    As a aside changing card details, does not stop the contract.
    Life in the slow lane
  • DB1904
    DB1904 Posts: 1,240 Forumite
    1,000 Posts First Anniversary Name Dropper
    hubbychu said:
    I didn’t formally cancel my Admiral car insurance renewal because my card details had changed so they couldn’t take the money and I didn’t want to sit on the phone for ages. Despite this they continued the insurance for 2 weeks and have now billed me for £80. Do I have to pay? 
    Then you should of cancelled online. 
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    hubbychu said:
    I didn’t formally cancel my Admiral car insurance renewal because my card details had changed so they couldn’t take the money and I didn’t want to sit on the phone for ages. Despite this they continued the insurance for 2 weeks and have now billed me for £80. Do I have to pay? 
    Policy has renewed and you are now in debt... no valid payment mechanism doesnt prevent the renewal, just adds non-payment fees... no intent to pay however is fraud and that will cost you much more than £80
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