digital voice

    Will I get digital voice if I am with another internet provider?

Comments

  • iniltous
    iniltous Posts: 3,576 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    ‘Digital Voice’ is what BT call their  (VoIP) phone service delivered over Openreach  FTTP, other providers that also use OR FTTP may have a similar service but won’t call it DV , they will call it something else.
    TT don’t bother offering a phone service with Openreach FTTP, Sky do ( but it’s optional ) , the phone  plugs into the Sky router , ( like BT DV ) but it’s not called Digital Voice , it’s whatever Sky chose to call their own service, and has nothing to do with BT
  • benny5
    benny5 Posts: 249 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    iniltous said:
    ‘Digital Voice’ is what BT call their  (VoIP) phone service delivered over Openreach  FTTP, other providers that also use OR FTTP may have a similar service but won’t call it DV , they will call it something else.
    TT don’t bother offering a phone service with Openreach FTTP, Sky do ( but it’s optional ) , the phone  plugs into the Sky router , ( like BT DV ) but it’s not called Digital Voice , it’s whatever Sky chose to call their own service, and has nothing to do with BT
    Does this mean (for TT customers) that the existing copper line is retained for Voice services? That is until the service is phased out in the next couple of years.


  • iniltous
    iniltous Posts: 3,576 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 12 December 2021 at 1:37PM
    Presumably for the time being , but ( AFAIK ) customers wanting to join TT on exchanges that have a copper stop sale policy because FTTP is available , would have to join the understanding that no TT phone service is available , ( on new builds this is the case anyway ) as you say , eventually TT will either have to provide a VOIP based phone service accessible through their router or withdraw from the telephony market .

    Its unreasonable to expect OR to maintain the copper pair network just for a few customers that want to remain on copper based services ( especially if they don’t expect to pay any more than customers that only use the FTTP network ) but its unclear how long this period will be , the 2025 date is for the ‘BT’ PSTN switch off , not the entire removal of copper…for some people, the copper pair from the cabinet will remain , they will still use FTTC but telephony ( if it’s required ) will have to be a VOIP service, as far as LLU MPF providers like Sky and TT it’s unclear to me if 2025 is also a date they have to abide by 
  • benny5
    benny5 Posts: 249 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    iniltous said:
    Presumably for the time being , but ( AFAIK ) customers wanting to join TT on exchanges that have a copper stop sale policy because FTTP is available , would have to join the understanding that no TT phone service is available , ( on new builds this is the case anyway ) as you say , eventually TT will either have to provide a VOIP based phone service accessible through their router or withdraw from the telephony market .

    Its unreasonable to expect OR to maintain the copper pair network just for a few customers that want to remain on copper based services ( especially if they don’t expect to pay any more than customers that only use the FTTP network ) but its unclear how long this period will be , the 2025 date is for the ‘BT’ PSTN switch off , not the entire removal of copper…for some people, the copper pair from the cabinet will remain , they will still use FTTC but telephony ( if it’s required ) will have to be a VOIP service, as far as LLU MPF providers like Sky and TT it’s unclear to me if 2025 is also a date they have to abide by 

    Really appreciate your input.
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