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Nationwide Current Account: Change Payee Reference

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Does anyone know if I can change the 'Reference' each time I make a payment to a Payee with all other details remaining the same.

The payee in question requires a different invoice number shown on each payment I make to them.

It seems the only way to do it is to delete the Payee and set up the same Payee again with a different reference number! 

Comments

  • I don't think you'd need to delete the payee - on the website you can click on "Manage Payees" and then "Change Payee Details" to amend the reference - you'd then need to authorise the reference change using your card reader. 

    At least Nationwide remembers the reference - I'm having the opposite problem with Chase - which doesn't save references at all, meaning I have to remember to type in my credit card number / mortgage account number each time I want to make a payment to those accounts.
  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    If you want to do it in an app, you'd have to use a different bank. Lloyds, Starling, Halifax, BoS, Santander are the ones I know who let you change the Ref in the app
  • Joe9090
    Joe9090 Posts: 209 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    Thank you for the replies.

    I have only used the app for the past couple of years and it did not occur to me that the website could do more than the app.

    Problem sorted!  
  • emmajones1976
    emmajones1976 Posts: 1,345 Forumite
    1,000 Posts Name Dropper
    edited 14 November 2021 at 5:04PM
    Daliah said:
    If you want to do it in an app, you'd have to use a different bank. Lloyds, Starling, Halifax, BoS, Santander are the ones I know who let you change the Ref in the app
    Halifax certainly dont for everything -  doesnt let me change the ref for my credit card for instance. However it does for personal payments to other people. 
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