Nationwide Current Account: Change Payee Reference

Joe9090

Does anyone know if I can change the 'Reference' each time I make a payment to a Payee with all other details remaining the same.

The payee in question requires a different invoice number shown on each payment I make to them.

It seems the only way to do it is to delete the Payee and set up the same Payee again with a different reference number! 

ordnancesurvey84

I don't think you'd need to delete the payee - on the website you can click on "Manage Payees" and then "Change Payee Details" to amend the reference - you'd then need to authorise the reference change using your card reader. 

At least Nationwide remembers the reference - I'm having the opposite problem with Chase - which doesn't save references at all, meaning I have to remember to type in my credit card number / mortgage account number each time I want to make a payment to those accounts.

Daliah

If you want to do it in an app, you'd have to use a different bank. Lloyds, Starling, Halifax, BoS, Santander are the ones I know who let you change the Ref in the app

Joe9090

Thank you for the replies.

I have only used the app for the past couple of years and it did not occur to me that the website could do more than the app.

Problem sorted!  

emmajones1976

Daliah said:

If you want to do it in an app, you'd have to use a different bank. Lloyds, Starling, Halifax, BoS, Santander are the ones I know who let you change the Ref in the app

Halifax certainly dont for everything -  doesnt let me change the ref for my credit card for instance. However it does for personal payments to other people.