Mobile phones from Onbuy/Idealo - from Asia

7 Posts

Hi,
I am considering buying a new Samsung mobile phone from Onbuy as it's a lot cheaper that getting it from the UK.
I would like to hear from people who have bought phone from Asia to see if there are any issues, not so much with the sale process but with the phone itself.
Stuff such as: what languages are loaded on the phone, do you get the security updates and all the updates meant for this side of the world, does Samsung pay work in the UK, plus any other issues or point to note.
Thanks so much in advance
I am considering buying a new Samsung mobile phone from Onbuy as it's a lot cheaper that getting it from the UK.
I would like to hear from people who have bought phone from Asia to see if there are any issues, not so much with the sale process but with the phone itself.
Stuff such as: what languages are loaded on the phone, do you get the security updates and all the updates meant for this side of the world, does Samsung pay work in the UK, plus any other issues or point to note.
Thanks so much in advance
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All views are my own and not the official line of MoneySavingExpert.
I think these most of these sellers have warehouses set up in the UK, so ultimately the phone will technically come from the UK.
I am more concerned about functionality as the region set onto the phone will most likely be HK or somewhere else in Asia.
They'll need to be returned to some subsidiary of "Samsung Asia" for warranty service.
I just wanted to know what I will be missing out on and like Jonesy1985 pointed out, I will have no warranty.
That said, I have never had to use it in the past so, fingers crossed...
Check reviews, more than one forum where buyers have found that the companies offered zero warranty on these items
and the original seller or onbuy offered no help.