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TotalAV updates

Hi - have asked TotalAV how to do manual updates/check for updates - I have reinstalled the software windows 10 is up to date. I have version v5.15.69. Does anyone know if its possible to do manual updates on this software? I keep asking them if its possible and they haven't told me yet. I need to switch my pc computer off completely sometimes and just want to know whether its up to date when I switch it back on or be able to manually update. Bitdefender had this function - naively just assumed all AVs did?? With thanks.

Comments

  • wongataa
    wongataa Posts: 2,714 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    All AV software I have come across updates virus definitions automatically and don't lose any when you turn off the computer.
  • Have you paid for this?
  • urk
    urk Posts: 90 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Yes its a paid version. With Bitdefender I went to notifications to check if an update had failed due to there being no internet connection at the time update was attempted - just clicked on retry and it did it. I have to shutdown and unplug from internet sometimes. When you say they update automatically - do you mean the second you switch computer on or within an hour - the virus definitions update every hour according to the information. So your not up to date for the first hour back online???
  • Jenni_D
    Jenni_D Posts: 5,451 Forumite
    1,000 Posts Fourth Anniversary Name Dropper Photogenic
    Virus defs get updated hourly - really?
    Jenni x
  • getmore4less
    getmore4less Posts: 46,882 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    Jenni_D said:
    Virus defs get updated hourly - really?
    They probably mean checked every hour.

    Someone should invent push technology.

    I suspect they probably do the sensible thing and check on startup then every hour(ish).

    They probably check your payment is upto date as well.
  • urk
    urk Posts: 90 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Thanks I will get in touch with TotalAv and ask if that's the case - as you say its the sensible thing to do.
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