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Hue and Alexa

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Hi, 

Hoping someone can help me! 

I updated our Hue lights last night but only 2 have come back online with Alexa. I have removed and re-added the bulbs on both the Hue app, and Alexa. But whilst they are connected on the hue app, Alexa is registering them as "Device Malfunction" or "Device non responsive" 

Can someone help? 

Comments

  • Skintoap
    Skintoap Posts: 53 Forumite
    Eighth Anniversary 10 Posts Name Dropper
    This happened to me a while ago, after a Hue app update. I found removing all the lights from both apps and then just getting them connected to the Alexa app worked. They’ve been fine since. 
  • Sadly that hasn't worked but thank you for your input 
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