DART Charge after car sold and refund requested

pinkshoes

muppet1901 said:

Any suggestions out there?  Please don't just tell me to write it down to experience.

Why? The current minimum wage for someone 23 or over is £9.81 an hour. 

You have no doubt spent more than 30 minutes faffing trying to get a refund, which in terms of minimum wage is more than the refund would be for.

I'm all for chasing refunds, but in this case I would absolutely just let it go!




(argh, now I'm singing the Frozen song...)

muppet1901

pinkshoes said:

muppet1901 said:

Any suggestions out there?  Please don't just tell me to write it down to experience.

Why? The current minimum wage for someone 23 or over is £9.81 an hour. 

You have no doubt spent more than 30 minutes faffing trying to get a refund, which in terms of minimum wage is more than the refund would be for.

I'm all for chasing refunds, but in this case I would absolutely just let it go!




(argh, now I'm singing the Frozen song...)

You are absolutely right, of course.  But it grieves me when big organisations - particularly any Government departments - keep money they have no right to, by making it impossible for the normal person to challenge. 

Any suggestions out there?  Please don't just tell me to write it down to experience.

Ditzy_Mitzy

Could this be some sort of terms and conditions issue?  The system seems to be, correct me if I'm wrong, that the toll is paid for the car, not the individual.  In effect, the money is paid to allow Car X to cross the bridge or pass through either of the tunnels rather than to allow @muppet1901 the person to do the same.  
The likelihood is, then, that Car X was sold to Joe Soap from the opposite side of the Thames.  Joe Soap crossed to go home after buying it and hasn't re-crossed, possibly because he doesn't like going Saarf, or Nowf depending, of the river.  
The point, then, is that Car X was authorised to perform two crossings at the point it went over by virtue of the pre-payment.  That authorisation was not personal to either @muppet1901 or to Joe Soap, it belonged to the car.  As Joe Soap then didn't come back, one crossing authorisation with a value of £2.50 was existent for Car X at the point the refund was requested.  £2.50 was refunded as a result.  What @muppet1901 should have done, however, was to ask for a refund before the car was sold.  He didn't, so this has happened.
As others have said, it's not worth trying to stick it to the man over £2.50; you'll lose far too much sleep.  

lincroft1710

user1977 said:

Letter before action and then a small claim for £2.50...

I don't think MCOL would deal with a claim for an amount so small..............or were you being tongue in cheek?

user1977

lincroft1710 said:

user1977 said:

Letter before action and then a small claim for £2.50...

I don't think MCOL would deal with a claim for an amount so small..............or were you being tongue in cheek?

Well, the latter really. The OP wants to know how to pursue it on a point of principle. Yes, it would probably be thrown out, but there isn't much other option (other than seeing sense!).

lincroft1710

user1977 said:

lincroft1710 said:

user1977 said:

Letter before action and then a small claim for £2.50...

I don't think MCOL would deal with a claim for an amount so small..............or were you being tongue in cheek?

Well, the latter really. The OP wants to know how to pursue it on a point of principle. Yes, it would probably be thrown out, but there isn't much other option (other than seeing sense!).

The reason I asked was that as the OP thanked you, they may have taken your post at face value

user1977

lincroft1710 said:

user1977 said:

lincroft1710 said:

user1977 said:

Letter before action and then a small claim for £2.50...

I don't think MCOL would deal with a claim for an amount so small..............or were you being tongue in cheek?

Well, the latter really. The OP wants to know how to pursue it on a point of principle. Yes, it would probably be thrown out, but there isn't much other option (other than seeing sense!).

The reason I asked was that as the OP thanked you, they may have taken your post at face value

Who knows, a LBA might make the creditor stump up the £2.50 rather than face further admin hassle!