EuroParks fine for innocently entering wrong car reg

Willawoo5

My appeal to Europarks has been rejected, even though I sent evidence that my usual car was in Kent for 2 days on the date I was fined. I had borrowed my brother’s car, paid for parking on the parking app but completely forgot to change the car details. They state there was a “major keying error”, which I freely admitted. But I still paid for parking - albeit in the wrong car. So they are not out of pocket.  Is there a template letter I can use to write to appeal toPopla for this situation - I can’t seem to find one on this forum that would fit thesecircumstances. 

Many thanks

Redx

Are you sure it's europarks ?

Surely it's Euro Car Parks , ECP ! 

If it's a keying error , they should have offered a £20 offer in line with the BPA CoP , so did they ?

 Do you have a POPLA code ?

POPLA appeal advice is in the 3rd post in the newbies FAQ sticky thread near the top of the forum in announcements , no idea how you missed it

There are no templates , but the Popla decisions sticky thread near the top of the forum contains examples of winning appeals

Coupon-mad

Did they offer to settle at £20? That is the best you will get unless the landowner will cancel it.

Johnersh

@Coupon-mad I'd agree insofar as that's what the BPA recommend amongst others.

But there is some non binding case law. The question of no loss is, I think, viable where payment is made in full with no impact on the provider (its not the same as the beavis no loss point) http://nebula.wsimg.com/bae7471710c27d4d03bc22c4486bd258?AccessKeyId=4CB8F2392A09CF228A46&disposition=0&alloworigin=1

And the technical consultation appears to suggest (para 27) that there should be a nil charge in the tariffs unless I misread that?
https://www.gov.uk/government/consultations/private-parking-charges-discount-rates-debt-collection-fees-and-appeals-charter-further-technical-consultation/private-parking-charges-discount-rates-debt-collection-fees-and-appeals-charter-further-technical-consultation

Coupon-mad

Yes the latest draft of the Appeals Charter there says nil charge for VRM keying errors.

D_P_Dance

Some judges regard this as trivial, read this

https://en.wikipedia.org/wiki/De_minimis

Have you read the newbies and complained to  your MP?

Willawoo5

Thanks all for your replies - yes it is Euro Car Parks, I'm afraid I was multi tasking and typed it wrong. I will look into all of the above and have another look at the newbies thread. It seems I misunderstood the letter about the £20, so yes they did offer it andI have decided I am going to pay it and be done with it as I have too much going on to appeal it. But this is such a great site for advice, I will read all properly. Thank you . 

D_P_Dance

BTW,  It is not a fine. It is an invoice for compensation for the alleged harm they suffered when you allegedly breached an alleged contract, You owe the nothing unless a judge says you do.

It is all explained in the newbies, which should be read by everyone.