Successful claims under sect 75 of the consumer credit act 1974 - are these legally binding?

CKhalvashi

elsien said:

Was the advice that you would get a full refund? I thought curtailment was pro-rata, depending on what proportion of the holiday was used? 

I've just mentioned this on the other thread, but ultimately it will depend on the exact circumstances.

The used flights and the 'emergency' (I'll call it that for the sake of clarity) flight for return may well be insurable if not sorted by the agency, but if facilities weren't available, the rest will likely be due back to OP, however this will be a long winded debate on which hotel facilities may or may not have been available which I'm willing to have, but don't believe at this stage pushing for the hotel to not be fully refundable will help the OP.

In addition, any excursions not used will be refundable, with arguably any changed significantly to be so too. Most companies operating them (this is my area) have rolled cancelled bookings over for agency clients for re-sale, however it will be conditional on the client being refunded so the agency isn't refunded twice. Refunds were available on request for us.

Sandtree

CKhalvashi said:

elsien said:

Was the advice that you would get a full refund? I thought curtailment was pro-rata, depending on what proportion of the holiday was used? 

I've just mentioned this on the other thread, but ultimately it will depend on the exact circumstances.

Which why there should be just one thread!

bagand96

Sandtree said:

CKhalvashi said:

elsien said:

Was the advice that you would get a full refund? I thought curtailment was pro-rata, depending on what proportion of the holiday was used? 

I've just mentioned this on the other thread, but ultimately it will depend on the exact circumstances.

Which why there should be just one thread!

OP hasn't responded to any questions asked on this thread, and started the other thread earlier still talking about S75.  I'm not sure whether this will go anywhere.