Online shop has changed the product without warning. what's my rights?

mikb

jon81uk said:

Also the word you are looking for is precedent ...

True, but a somewhat understandable error, given the ridiculous number of supposedly qualified and educated TV/Radio journalists who have been talking about the "unpresidented times" we've been living in.

Korkyb

mikb said:

jon81uk said:

Also the word you are looking for is precedent ...

True, but a somewhat understandable error, given the ridiculous number of supposedly qualified and educated TV/Radio journalists who have been talking about the "unpresidented times" we've been living in.

To be fair the USA has been effectively unpresidented for a number of years. 


With regards to the ops issue (if I have read it correctly).

If you cannot store large quantities of the product then my advice is:

- return the excess items (or give them to  a food bank).
- don't order so much next time (or find another brand with smaller packaging).
- Buy a house with more storage.

And no - the company your ordered from has done nothing wrong - you have zero cause for complaint.

You made an assumption (based on your previous experience) and that assumption was wrong.


Curlywurly's are smaller than when I was a kid & I don't recall Cadburys contacting me about this. (I guess an advantage is that I could store more Curlywurlys if I had a need to.